Global Nav Open Menu Global Nav Close Menu Apple Shopping Bag Apple Mac iPad iPhone Watch TV Music Support Shopping Bag Sign in Sign in Sign in corporate Browse Search Sign in Ask a Question Browse Get Support Support Communities / iPhone / Using iPhone Looks like no one’s replied in a while. To start the conversation again, simply ask a new question. User profile for user: PsychedelicWonders PsychedelicWonders User level: Level 1 (13 points) Question: Q: Can I have hold music?
Order online 24/7 using our intuitive ordering website. Select a voice actor enter a script then we’ll record and deliver the messages.
.
Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again
2.) Só um momento, por favor, vamos lhe atender em breve. Você já visitou o nosso site www.johndoe.com? Você pode encontrar informações interessantes sobre a nossa empresa por lá. Você também pode enviar um e-mail para [email protected]. Um momento por favor. Nós te atenderemos em breve.
VoIP, or Voice Over IP, is becoming a very popular alternative to traditional phone lines. This type of service operates over the internet, allowing businesses to make calls without paying for a regular phone service. If you use VoIP, that is no reason to forego on hold messaging. In fact, many services are now VoIP compatible. This makes your low-cost phone option that much better, because you can still enjoy the same useful marketing service.
2 days after ordering my Grace Message Player, it came from Amazon in perfect condition (I got prime yo!). I plugged the power cord in, and plugged the male thingy into the Grace thingy, and bam, we have had on hold music ever since. After a few minutes of music, they have a male voice come on explaining that we care but we are busy...we have not forgotten you etc etc, and then some more music, and then a female voice saying basically the same thing. I guess I could load an mp3 with some sales stuff on it, but I kind of like the neutural message that they already had on the machine. I am sooo glad I got this thing. Highly recommended. If you don't like it or it does not work, I bet Amazon would take it back, too.
Regrettably for my purpose, the software requires that you add a "message on hold", which makes perfect sense for this devices intended purpose, if not for my own use. But I worked around the problem by recording a second of silence and then adjusted the software the effectively play only my cheesy elevator music.
When you place a call on hold on your cell phone how do you get it to play message and music? Can you help us by answering one of these related questions?
Knowing which headset will work with which telephone system can be a minefield but these people are always keen to advise.
Talk to your customer before you even pick up the phone. On hold messages are one of the best ways to communicate with your customer audience.
Manage the expectations by reminding your clients that the customer agent will speak with them as soon as possible and the wait is almost over.
Website: https://www.mytechdistributors.com/techtips/playing-a-greeting-message-to-callers-while-ringing-phones-on-the-nec-sl2100/
In the meantime, reviewing your use of music on hold to ensure that you’re not making customers more irritated by the time they do get to talk to someone will make both your customers' and agents' days just that little bit more enjoyable. Back to blog Next Article: 16 Checks You Must Make to Keep Your Call Centre Ofcom Compliant Would you like to know more about how Greenlight can improve your inbound experience? Greenlight innovation Copyright © Greenlight Innovation Site by Radiator Digital
The following list is my own personal “Top 10” list of songs which will not shorten your hold time, but may add a little levity to it:
If you have a nice voice and more or less decent recording equipment, you can record your own on hold messages.
"Nice delivery of the humor! [It] would keep an on-hold caller waiting to hear what comes next." - Ricky Roo / On Hold Messaging Association's MARCE Awards Judge
The effectiveness of the first three above-mentioned elements are often neutralized by a poor understanding of the broadcast carrier of the On Hold message and how it affects the recording process. For more information on this topic, click here.