“As part of your on hold package, we can offer you a discounted backup price when ordered at the same time. Once you are connected, please ask your adviser for full details.”
We don’t want that happening to our callers. Adding a little background music or making sure the audio file sounds like a recording will help prevent this.
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Hold music has a paradoxical purpose: Keep folks on the line, but don't draw their attention. DigiPub/Getty Images
On hold message 2 – You are less than 30 seconds into keeping your caller on hold. Give them something to think about...
Website: https://www.onhold.com/blog/are-you-looking-for-an-incredible-phone-experience-for-your-business
1.) Toutes nos lignes sont pour l’instant occupées – Merci de bien vouloir patienter. Nous vous prendrons en charge momentanément – PAUSE – Avez-vous déjà visité notre site internet www.johndoe.com ? Vos problèmes sont importants pour nous, restez en ligne, vous mis en ligne rapidement. – PAUSE – Un moment s’il vous plait, le prochain membre de l’équipe sera avec vous rapidement.
Unfortunately, it gets worse. Due to general sloppiness when it comes to setting the volume level for music on hold, a form of distortion known as “clipping” can appear, and regularly does if you’re willing to believe personal anecdotal evidence. If you want to know about the science behind clipping, then Wikipedia will tell you everything you need to know, but for those of us who have things to get on with, we can get by just knowing that when something is played too loud down a phone line, the sound starts to distort and sound really horrible.
How to make sure the callers do not hang up and keep waiting for the next available client rep? You ask them!
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If you don’t have the capability in-house, or if you’d prefer to let someone else handle it, this task is easy to outsource.
5.0 out of 5 stars Solved our royalty-free hold music problem It works perfectly as advertised and solved our royalty-free hold music problem. When it arrived, we installed it with our office telephone system and have never needed to worry about it again. It has such a wide selection that callers get different music every time they call - it does not noticeably repeat. We even got a few compliments from clients in the first month (who had apparently got tired of our old 45-second repeating loop). Terrible product, will not work at all I have purchased 2 of them hoping it was a glitch but neither work, in addition I called support, no help at all, said they would call back-never did.
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Typically it takes us 3 to 5 working days from receiving your order and ready to record script.
888-466-4653On-Hold Marketing produces effective hold line messages, music & phone greetings customized for your telephone system. Contact us today at 888-466-4653.
3.( حاليا، جميع الموظفين مشغولون. إننا حريصون على التحدث معكم لك في أقرب وقت ممكن. هل قمت بزيارة موقعنا www.johndoe.com من قبل؟ يمكنك أن تجد لمحة عامة عن خدماتنا ومنتجاتنا هناك. مكالمتكم مهمة جدا بالنسبة لنا، فنحن نمنح وقتا طويلا لعملائنا. للأسف، كل الخطوط لا تزال مشغولة، نرجوا أن تصبروا قليلا.
"Hilarious!" - Jennifer Weaver / American Advertising Federation 5th District ADDY Awards Judge
You’re just a short step away from experiencing our customized approach. Just pick up the phone and call the number at the top of the page or complete a short contact form and we’ll get the ball rolling! http://prosoundusa.com/wp-content/blogs.dir/27/files/01-05-10-American-Diabetes-Association.mp3