Unfortunately, it gets worse. Due to general sloppiness when it comes to setting the volume level for music on hold, a form of distortion known as “clipping” can appear, and regularly does if you’re willing to believe personal anecdotal evidence. If you want to know about the science behind clipping, then Wikipedia will tell you everything you need to know, but for those of us who have things to get on with, we can get by just knowing that when something is played too loud down a phone line, the sound starts to distort and sound really horrible.
The team at Messages On Hold have been nothing but an absolute pleasure to deal with. Having dealt with several different departments to date, each interaction has been professional, friendly, prompt, informative and helpful. They've also displayed patience and understanding when there was some initial frustration with our beginning set up. We've had a fantastic experience and if you're looking for someone to look after your audio productions I can highly recommend their services.
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Here’s an example of some royalty-free music that we use both at CD quality and hold music quality.
We put together some resources for a mix of both free-to-use and royalty-free hold music:
Watch this video to find out why customized messaging for your business phone system is very beneficial. Tips to enhance your on-hold messages Custom on hold messages samples Use Our Free Service and Find On Hold Messaging System Companies Near You
On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!
What’s the average length of the musical interludes in a Message on Hold program?
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I have used On Hold Audio by Advanced Productions since opening our law firm. The owner and all team members are professional, timely, creative, easy to work with and always on-point. I love their on hold voice selections; their on hold music selections are numerous and varied. I will not work with any other company for my on hold needs. Fausto is particularly amazing and their prices are very reasonable. All projects were delivered ahead of schedule!
Think of the time during which your business phone line has anyone on hold as an opportunity. Leading message/music on hold (MOH) systems help ensure you don't lose current and potential customers or clients during poorly utilized moments on hold.
Free Stock Music provides free music for download and even has a tag for music on hold. Beatsuite is a great resource for royalty-free hold music, and they also offer professional voiceover services for on-hold messages. Easy on Hold is another great site, and they even break down how their system works with all types of phones, including VoIP!
Call Australia 1300852378 Call New Zealand 0800852378 My Account Hosted Web Email Contact Us Chat to Tech Support Home About S2R Website Design Graphic Design Logos and Branding Marketing Materials Social Media Social Media Management Online Marketing Reputation Management Audio Radio and TV Jingles On Hold Messages Video Our Blog Get in touch A lot can happen in 30 to 60 seconds! Your customers can hold on or hang up. You can keep callers on the line and make the most of their hold time with an original on hold message created specifically for your business. Reduce hang ups, create interest in what you offer and drive sales by keeping your callers on the line with information that will make the time fly by.
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Grace Digital GDI-USBM10 Business Music MP3 Player, Grace Music Master software for PC (Windows 8,7, Vista, and XP), 512MB thumb drive preloaded with 6 hours of royalty-free music, 1 free optional personalized on-hold greeting with product registration, mono RCA to RCA cable, mono RCA to mini jack cable, power adapter, instruction manual. Product Dimensions 7 x 5.5 x 3 inches Item Weight 2 pounds ASIN B005VDUBS2 Item model number GDI-USBM10 Customer Reviews 4.4 out of 5 stars Best Sellers Rank #94,264 in Electronics (See Top 100 in Electronics) Is Discontinued By Manufacturer No Date First Available March 27, 2010 Manufacturer Grace Digital Product Warranty: For warranty information about this product, please click here [PDF ] What's in the box Power Cord 512 MB USB Flash Drive Software for PC RCA Cable Mini Connector Manual There was a problem completing your request. Please try your search again later. All Product Information Customer Q&A's Customer Reviews Your question might be answered by sellers, manufacturers, or customers who bought this product. Upgraded Cassette to MP3 Converter with Removable External Speaker ,Portable Tap to... $44.99 Multi-Functional Digital AM/FM Radio,Bluetooth mp3 Music Player,Supporting TF Card ... $26.99 HiBy R2 Portable Lossless Music Player, mp3 Player with Bluetooth 5.0 and WiFi 5G, ... $99.00 AUNA Connect 150 Black/Walnut, 2.1 Internet Radio, Wi-Fi Music Player, MP3 USB Port... $149.99 Timoom MP3 Player 32GB Bluetooth 5.0 with Clip Lossless Sound with FM Radio, Portab... Denon DNP-800NE Network Audio Player with Built-in WiFi, Bluetooth and AirPlay 2 Co... $599.00 MP3 Player with Bluetooth, Portable Music Players for Kids/Aldult, Walkman Mini Rep... Mp3 Player,USB Mp3 Player with FM Radio,Voice Recorder,idoooz U2 8GB Music Player S... $24.90 Top reviews Most recent Top reviews We're putting a residential elevator in our home. My wife joked about the need to add cheesy, elevator music, so I purchased one of these for her birthday, sort of as a joke.
Finally, take into account the reduction in quality that goes hand in hand with hold music. The audio quality is—at best—24 times worse than that from a CD. Yes, we just said CD. The public telephone network wasn’t built with HD music in mind. Thankfully for OnSIP customers, we provide HD radio for VoIP music on hold. That said, your company might have top of the line audio quality, but if clients call in from an old landline or cell, they might hear some distortion.
The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.