With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
Welcome messages -introduce your business and represent it in a positive, and professional mannerCall menu option â ensure that your callers are directed to where they need to be quicklyOn hold messages â promote your business and brandOn hold music â an extensive library of royalty-free music, different styles and genresVoiceovers â choice of female and male with a wide range of stylesOut-of-hours message â when your business is closed, why not let them know when you will be open and suggest a website visit?Script writing â several different script ideas to help you create your bespoke messages
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How to Format Your On Hold Script. For an average IVR phone system where customers are on hold for 1-3 minutes, itâs wise to have at least two courtesy messages and two marketing messages, with each message timing out to precisely 30 seconds (:30). Hold music should play in between the messages for 30 seconds (:30).
Feel free to use the template messages for your on hold messages or just to get ideas. Just replace [the words in brackets] with your own words and amend as you see fit. #1 Who [On Hold Messaging Direct] are a leading supplier of [telephone messages, including IVR, music on-hold and marketing messages].
Weâve worked on some of the most iconic and prestigious projects in our region. Our stone can be found in the Freedom Tower in Lower Manhattan, beneath New York City streets and on Governors Island.
Music is subjective. What one person enjoys, another might despise. Even that pillar of hold music neutrality, Muzak, can inspire wildly different reactions.
Easy to install and easy to manage, audio marketing is an impactful marketing solution that fits any budget and can easily communicate valuable messages to your customers. Access Controls Call Accounting Call Centre Systems Call Recording Carrier Services Conferencing Solutions Custom On-Hold Message Data Solutions Headsets IP Cameras Network and Gateway Equipment Paging Systems Premise Wiring Sound Masking Telephone Systems Voice & Data Cabling Voicemail and Unified Messaging VoIP Wireless Phones Contact Us Calgary Head Office Established in 1996, Total Communicatons is Canadaâs leading telecommunications company. We specialize in customized business communication solutions for companies of all sizes, across all sectors including healthcare and hospitality. Weâre a one-contact solution and service centre that provides total support, total solutions and total satisfaction for businesses nationwide. Calgary | Edmonton | Red Deer | Vancouver | Saskatoon | Winnipeg | Toronto | Ottawa Copyright 2021 | Total Communications Services Inc. | All Rights Reserved Solutions Business Solutions Hospitality National Accounts Senior and Health Care Products Access Controls Call Accounting Call Centre Systems Call Recording Carrier Services Conferencing Solutions Custom On-Hold Message Data Solutions Headsets IP Cameras Network and Gateway Equipment Paging Systems Premise Wiring Sound Masking Telephone Systems Voice & Data Cabling Voicemail and Unified Messaging VoIP Wireless Phones Support Get Support Our Support Promise
It is vital that you put your most important messages first, itâs all about interest and impact. It is a âFactâ that 90% of callers put on hold without dialog or music will hang up within the first 40 seconds and 34% of those callers will be lost forever. Callers stay on hold up to three times longer with on hold messages.
All our lines are busy at the moment, please hold and you will be connected to an operator as soon as possible.
You have reached {COMPANY NAME}. We will be with you momentarily. Please note your call may be recorded for quality assurance purposes.
Affordable, professional quality on hold music and messaging service, streaming music, website audio production, and voicemail services are designed to keep your caller interested and on the line.
Website: https://www.amazon.com/Professional-Message-Player-Business-Greeting/dp/B00BQ020E2
Whether you have one incoming phone line or hundreds, we are compatible with any phone system. We have analog, VoIP, and cloud-based message delivery options.
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
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A state-of-the-art virtual phone system from AccessDirect helps small and medium businesses deliver highly professional call management services and project a big business image. The small business automated phone answering system comes with premium call management features to deliver a quality customer interface to every caller. FREE TRIAL OFFER.
The included USB drive is preloaded with 6 hours of royalty-free music recorded specifically for music on hold with standard pleasant "thank you for holding" messages inserted every minute.