The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.
** For example, if two franchise locations will be playing your messages, select 2 into the box. First
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When your corporate image is at stake, it pays to pick the right company. That’s why thousands of businesses choose AyerPlay. In business since 1983, AyerPlay serves more than 7,000 on-hold customers, and is considered one of the industry’s most respected leaders.
“Thank you for continuing to hold, your patience is appreciated. Please continue to hold and we will be with you as soon as possible. Alternatively, if you would rather leave a message and get us to call you back please press 0 at any time.”
Forming first impressions is an important part of building strong relationships with people. Many times, the first contact between a customer and your business is on the phone. It is estimated that 70% of business callers experience some type of hold time and that time spent on hold can be the first impression of your company. This can influence whether your caller chooses to do business with you.
Over 22 million people have used CostOwl to research average prices and over 750,000 visitors have used our free Request For Quote tool!
All the staff at Birmingham telecom are very helpful and always patient with us when we ask 100 questions a day! We generally work with Dan who is efficient and knowledgeable. Thanks to you all!
Our on hold services focus on making sure you make the most out of every marketing dollar.
Not quite the desired effect, I think you’ll agree. It might be funny if you and I didn’t have to endure it time and time again.
Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.
Are you ready to take full advantage of the time your customers spend on the phone with you? Get in touch with Killerspots Agency and we’ll get you hooked up with on hold messaging and music that further sells your goods and services. We’re ready to help you transform your phone service!
If your on hold content, well, sucks, callers are going to call you out on it. Twitter Feedback is hardly new, but there are certainly a lot of people tweeting with the hashtag #onhold who will tell you a thing or two about what they like, and what they don't, while they're waiting to hear from a company. Maybe you'll be surprised to see just how grim it can be... check out this sampling of tweets to see the good, the bad, and the UGLY.
We can provide you with a quote to update or redo your audio anytime. Please get in touch. Can I choose music from your Royalty Free Music Library or only from your On Hold section?
Having ringback and on-hold music really gives your company a professional appearance. On-hold music has always been one of the features associated with the “Fortune 500” companies that VoIP subscribers have access to, and at a fraction of the cost. Having the right connect music makes a great first impression on customers.
As an example of what that actually means, let’s listen to the popular hold music staple that is Pachelbel’s Canon in D. At CD quality it sounds soothing. As hold music it starts to grate very, very quickly.
Inform callers during your closed time of your opening days and hours and suggest they visit your website. Call Menu Options / IVR
In order to enhance your phone image with Custom On Hold Messages, you need only select a package that suits your business. We offer a range of options all of which include a pre-determined number of audio productions and use of a digital announcer. This unit stores audio on computer chip for perpetual replay with no moving parts so reliability is unequalled.