An educated customer is your best customer. So, if you had their undivided attention, what would you want your customers to know? On hold marketing offers the perfect opportunity to talk about the latest solutions in IT security solutions, share your experience and certifications, and assure prospective customers that they have made the right call! In fact, your phone system is a powerful marketing tool for your business, allowing you to easily update your messaging with the season, advertise your support services, or highlight a few customer testimonials. Inform callers of the technology manufacturers you work with, your 24-hour support line, or what they can expect when they work with you. Build your credibility by sharing information about your industry awards, experience & certifications, and more. Reduce the frustration of long hold times by keeping callers engaged with informative content such as details on the latest VoIP systems and Cloud computing. Choose voice and music that compliments your brand and company values.
We make casting and recording a fun and creative collaboration, producing captivating performances remotely or on location for all types of voice-over projects. Company About Us Blog Careers Contact Us Jobs Partner With Us Sign-Up Write For Us Categories Genres Mediums Locations Post-Production Styles Subtitling Services Voice Types Top Searches Find Voice Actors Narrators Voices Voice Talents Follow us on Twitter Follow us on Instagram Follow us on LinkedIn Like us on Facebook Subscribe to our YouTube Voquent ® is a registered trademark of Voquent Ltd, a company registered in England and Wales (11041329). Copyright © 2021 | Website Terms & Conditions | Privacy Policy & Cookies | All rights reserved
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Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!
Voquent’s innovative online service quickly connects customers with experienced voice actors speaking with any accent or language.
We don’t want that happening to our callers. Adding a little background music or making sure the audio file sounds like a recording will help prevent this.
Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.
“We have people call us back and ask us to be put on hold because they want to share it with their friends. We love the humorous approach.” - Susan Penman / Town and Country Hotel San Diego (Hear a sample)
Even if your wait time is short, don’t discount the power of hold music. OnSIP’s average wait time averaged 18 seconds last month, which is just long enough for the caller to notice that the instrumental music is pleasant, with enough character to prevent boredom, before our team picks up. When that’s the last thought in your caller’s head before speaking with your business, it’s likely to be a more pleasant conversation than it might have been otherwise.
Great product range and great service - Just bought a Jabra Evolve2 65 headset for homeworking. I would recommend this company every time.
We have a guide that may be helpful when it comes to the task of writing your script.
Play music which is really suitable for on-hold calls. Generally speaking, the music should be in line with your brand image. The longer the average wait of a customer, the softer the music should be.
Music – during voice over messages, the music will be slightly raised in volume. It is important to select a piece of music that compliments your brand.
Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.
simple process you can have your own customised message within 7 days. How hard is it to do? Not hard at all! Using a specially created web portal, your Budget
The Killerspots Agency is a contagiously creative, full-service digital marketing, production, and media agency. Our culture is a strategy at its core. With measurable results and complete customer service. We have EVERYTHING under one roof. Even other ad agencies use us. (not naming names) Furthermore, we have helped businesses of all sizes and budgets get that edge over their competitors.
Website: https://www.opisit.com/wp-content/uploads/2019/03/How-to-use-your-new-phone-solution_v0.8.pdf
Affordable, professional quality on hold music and messaging service, streaming music, website audio production, and voicemail services are designed to keep your caller interested and on the line.