4.) Все сотрудники до сих пор общаются с другими клиентами. Пожалуйста, подождите, вы будете соединены в ближайшее время. – ПАУЗА – К сожалению, все сотрудники по-прежнему заняты. Пожалуйста, оставайтесь на связи. Вы также можете связаться с нами по электронной почте [email protected]. Мы свяжемся с вами как можно скорее.
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
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Whether you’re using a sophisticated business phone system, or just standard 2 to 4 line telephones, we feature industry leading message on hold equipment and music on hold adapters. From digital mp3 on-hold players, to internet delivery on hold media players for a totally hands-free solution, we make it easy to add our on hold messaging
Our revolutionary dual-zone network audio player allows you to play both music & message on-hold and background music, all from a single device. Manage your player through the cloud with an internet connection or update your player without an internet connection in USB mode. Click here to find out more about the revolutionary Cloudstream player. > Learn more
Send us your On-Hold script OR send us some bullet points and we will write a professional on-hold script for you.
“It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks." Dave Chapman, J+J Automation UK Ltd
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Choosing great on-hold music keeps customers on the phone longer, and that means better service. It’s science! The ups and downs of technology. Call center technology experts Greenlight break it down pretty bluntly. Telephone on-hold music is difficult to get right because of a combination of basically two things. First, the sound quality of
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
3. Don’t repeat the same message over and over again, create a sequence that provides relevant messages during the duration of the hold.
Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
If you find yourself fighting the urge to dust off your platform shoes and dim the lights for optimal disco ball conditions, there is a good chance that you are waiting for service with the late Isaac Hayes.
DO: Listen to your music on hold right through once you’ve put it live to check the quality
With 25+ years of experience in audio production, script-writing, and communication, we can help you craft a brand identity that will increase your profits. Order Online Tickets
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Advanced Productions has been providing affordable on hold audio messages and voicemail greetings to businesses—literally around the world. We are an audio and video production company headquartered in Miami, Florida, since 1977. Let us create a custom on hold message for your business for as little as $195!
monitor what kind of message we are sending to our callers and the outside world. Some basic rules of telephone etiquette are. . . Speak directly into the mouthpiece of the phone or a headset while talking DO NOT eat or chew gum while talking on the telephone DO NOT cover the phone with your hand or put it against your chest to avoid the