Informational message on hold sections make user of wait time by providing the caller with product, service or support information. This is a good opportunity to cross sell items to the caller that they may be interested in, provide detailed location descriptions and general business background information.
To keep the information in your program current, you should review your script whenever your business has updated policies or procedures, new promotions or special offers, or changing customer service strategies.
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2.) Just a moment please , we will be there for you shortly. Have you visited our website www.johndoe.com? You can find interesting information about our company there. You can also send us an e-mail to [email protected]. One moment please. We will be there for you shortly.
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We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.
Unfortunately, the customer support desk is closed at the moment. For business critical issues we do offer a 24-7 service by calling 0845 1234 567 This service may incur additional costs
*This does not include phones purchased off the shelf at office supply stores such as Staples and Officemax. For the most part, these phones do not have the Message on Hold capability built-in. Add-ons are available for some models but their functionality can be problematic or inconvenient for the user. The best course of action is to upgrade to either a basic key phone system or one of the new virtual phone systems, for which Holdcom is a key audio production supplier. Contact Us for more information.
Our user interface is so simple, just click and drag your choice of music & messages. You can set the time between messages and even specify the level that the music background fades down to whenever a message is played. When you're finished, just drag the production to your player and you're done!
You can change your messages through our online interface and have them playing on hold in 60 minutes or less.
Our team will guide you through our extensive music library where you can choose your favorite type of music, from jazz to rock, to urban and holiday music and everything in between.
This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
On hold messages delivered to your phones. Directly to your VoIP system or onto our on hold player. When equipment is needed, we only use custom made systems that provide the best sounding results. And, of course, our tech support is always available for all of your questions! Professional Voice-over Talent for Main Greetings, Auto Attendant, Voicemail. HomeAboutBenefitsServicesTestimonialsSamplesWhy These Options are BadPurchase Offers Home About Benefits Services Testimonials Samples Why These Options are Bad Purchase Offers News Resources Support Schedule A Call Refer a Colleague Post a Google Review News Resources Support Schedule A Call Refer a Colleague Post a Google Review
When your company phone rings that caller becomes a prospect. That brief time, spent on hold, can be an extremely powerful marketing tool; and the difference between gaining a client and losing a client. Our approach to on-hold messages is simple: Combine a captive audience with skillfully crafted ads, the right audio image and real marketing objectives and you'll hit a home run every time!
Our easy and affordable on-hold marketing solutions will help to elevate your brand’s image.
Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.
Create your script, choose your audio artist, your music and before you know it, your words are taken off the page and brought to life.
monitor what kind of message we are sending to our callers and the outside world. Some basic rules of telephone etiquette are. . . Speak directly into the mouthpiece of the phone or a headset while talking DO NOT eat or chew gum while talking on the telephone DO NOT cover the phone with your hand or put it against your chest to avoid the