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If you have your own on-hold system there is no need to enter a costly contract for your audio requirements. With our competitively priced on-hold messaging service you could save on average about £2500 over 3 years.

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Professionally recorded messages are the prefect addition to any 1300 number set-up. Use one or a combination of recordings to boost your business image and make a great first impression.
Single segments can be recorded and pieced into your existing message program while taking out the .

scripts for on hold message

Digital technologies have made Telephone On-Hold Messages more reliable than ever! Whether you have an enterprise phone system or a couple of retail phones hooked up to a simple wall port, we have a solution that covers you!
So, given that hold music is such a powerful potential source of frustration, why do companies continue to get it wrong? Reading the articles that are out there, there seems to be a lot of speculation regarding the best choice of music to placate or even entertain customers while they wait in your queue. Some common suggestions include “Hanging On The Telephone” by Blondie, or Lionel Richie’s “Hello, is it me you’re looking for?”. Or how about looking up the customer’s record in your call centre CRM, grabbing their date of birth, and playing something based on their age range - pop for the under 25s and presumably something fusty for the oldies?

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We don't offer a free on hold demo. We simply provide a professional one-off audio production for a fair one-time fee.
We have a guide that may be helpful when it comes to the task of writing your script.

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To learn more about messaging on hold visit our website page here or call one of our team on 0121 716 8888. We’re also available by email at [email protected]

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Here you’ll find a collection of commonly used oh hold message scripts along with the audio examples:

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    Not to mention it's completely illegal to play the radio to callers on hold. Although the radio station has the appropriate license to broadcast music, your business does not, and that could leave you paying major fines.

    Our ranges include ‘range one’, ‘range two’, ‘range three’ and ‘range four’ and associated products.
    Typically, if you what to use copyrighted music in your project, you must obtain two licenses - a Sync (Synchronization) license from the publisher and a Master license from the recording label.

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    *This does not include phones purchased off the shelf at office supply stores such as Staples and Officemax. For the most part, these phones do not have the Message on Hold capability built-in. Add-ons are available for some models but their functionality can be problematic or inconvenient for the user. The best course of action is to upgrade to either a basic key phone system or one of the new virtual phone systems, for which Holdcom is a key audio production supplier. Contact Us for more information.

    Check out our on hold players as we are offering great deals when purchasing the on hold player and message as a package. As a business you aim to keep your clients on hold as short a time as possible, sometimes this can't be avoided. You want to take
    A PBX or Key system is a telephone system that brings wires from all phone extensions in the building to one central control box. Some popular PBX or Key phone brands include NEC, Avaya, Mitel, Toshiba and Nortel (Norstar Meridian). If you have a business telephone system you only need our on hold media player in order to get on hold messaging.

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    Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!

    In 2012, the Audio Marketing Association (Europe) conducted a survey with the OHMA (On Hold Marketing Association in the US), into On Hold Messaging and its effectiveness as a marketing tool. 1555 clients responded from a broad range of industries.
    On-hold messaging is the first impression many of your customers get. Simply put, it's one of the least expensive, most powerful marketing investments you can make!

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    Website: https://www.phone.com/5-tips-using-hold-music-entertain-waiting-callers/

    Besides that, its a music player that goes full screen on landscape mode and has a funny sound board. I made a toggle button that hangs so you can use it for hold music during a call. Thus whenver someone puts you on hold just hit the hovering musical note and start playing music. Or play music while someones on the phone with you.
    The Business Audio Music On-Hold System (GDI-USBM10) is an on-hold audio player for use with any telephone system such as PBX's, IPBX's or Key Phone systems. The music on hold player is designed for ease of use. Simply plug the Grace Music and Messaging on Hold Player into your telephone systems' audio input jack (typically marked as ‘music on hold') via the included audio cable then insert the included USB thumb drive and the fully licensed music for businesses will automatically start playing.

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The included USB drive is preloaded with 6 hours of royalty-free music recorded specifically for music on hold with standard pleasant "thank you for holding" messages inserted every minute.

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On hold music is a necessity for any client facing business phone system. Use on hold music as an opportunity not only to help your client pass time while waiting but to affirm your brand identify as well. Hi, I’m Mik, one of TunePocket music composers.

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On hold messages are one of the best ways to communicate with your customer audience. Why? Because these messages allow you to talk to your customers before you even pick up the phone. Talented professional voice actors can record your voicemail greeting, company directory, call menu, and more. Greet all your customers with the most professional image possible.

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4.) Todos nuestros miembros del equipo está ocupados con otros clientes. Le rogamos que tenga paciencia, le atenderemos en seguida. -PAUSA- Lo sentimos, todos nuestros empleados están ocupados. Por favor, manténgase a la espera. Si lo desea también puede enviarnos un correo electrónico a [email protected]. Le devolveremos la llamada lo antes posible.

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