On-hold messages interact with your callers when your operators and representatives can’t. Present a quality first impression while reducing call abandonment. We’ve been creating custom Message on Hold programs since 1987. Every on-hold program is a unique creation for your brand, highlighting what you do and what you do best. Listen to our demos.
cloudstream service plans & pricing voice services on-hold audio business music equipment support video tutorials
.
Hold music gained mainstream popularity in the early aughts. As cell phone customization became more of a focus, ringback tones gained popularity. People carefully chose the song to play in lieu of ringtones for incoming calls. It was a chance to control the call experience and showcase your personality before you even said hello. By the time the first US national carrier offered ringback tones in 2004, it was a multibillion-dollar industry. Hold music keeps your callers distracted from the wait. Why Use Hold Music at All?
Phone Download – The content is sent through your phone lines and loaded onto the equipment.
Freedom rings. LinkedPhone empowers modern professionals to work from anywhere. Our local & toll-free business numbers work seamlessly across office phones, landlines, cell phones & laptops. Pro features. Simple pricing. Easy setup. Recent Posts What Skills Do I Need as an Entrepreneur or Small Business Owner to Succeed? Take Your Business Remote with Virtual Business Phone Numbers Top 10 Sales Buzzwords & Business Jargon – Use Them or Lose Them? Small Business Guide to Social Media Marketing Helpful Resources Business Second Phone Number Mobile App for iPhone iOS and Android Reviews & Ratings Small Business Phone Numbers Local & Toll-Free Toll-Free Phone Numbers for Business Virtual Business Phone System Virtual Phone Numbers
Upload the professionally recorded WAV file to use with the matching PBX feature. Replace Music On Hold with your own professionally recorded Messages On Hold.
-Callers stay on the line up to 25% longer when provided with On Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio.
Create your script, choose your audio artist, your music and before you know it, your words are taken off the page and brought to life.
We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry:
Complete your professional image with Voice Prompts for IVR/ACD, Voicemail Messages, and Vanity Numbers.
You have reached {COMPANY NAME}. Please be assured that your call will receive the time and attention it deserves when we return to the line.
Oh, the waiting is the hardest part? Thanks Tom, we didn’t know that. Tell me, is water wet?
If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.
They offer a great service and the information provided makes it easy when choosing the right phone system.
2. If the hold is more that a couple of minutes make sure to thank customers for their time. Apologize for delays if hold time is significant.
Hold and transfer music is a small business phone system feature that Ooma offers to help make your customers’ hold time on the phone go by faster. Buy 1 Get 1 Free Business Phone:: BUY NOW. Get a phone twofer! Buy 1 Get 1 Free Business Phone. HOURS . MINUTES . SECONDS. BUY NOW.
Your file will be delivered to you with 15 seconds of background music (or blank airtime if you do not choose background music) after the voice message. This will give you 15 seconds of music (or blank airtime) between each message when run in a loop.