Custom On Hold Messages elevate your brand and increase sales — and they’re affordable!
All our lines are busy at the moment, please hold and you will be connected to an operator as soon as possible.
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Phone call analytics are certainly not something that came with the original 1960s technology. However, it has become one of the most useful aspects of on hold messages today. Now, you can track and view how calls went through an online portal connected to your messaging service. This will allow you to see when callers hung up on toll free numbers, who chose to purchase something due to the messages and more. If you want a new way to keep track of your business calls, the analytics services that come with on hold messages could be a big help.
As part of our strong customer service commitment and our lifelong competitive strategy, we have established our Quality Assurance Lab program. We have modern equipment to virtually test any durability, precision and performance. One of our excellent representatives will be happy to tell you more about it in a moment.
When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.
We offer authentic multilingual recordings with native talents from around the globe!
On hold message 2 – You are less than 30 seconds into keeping your caller on hold. Give them something to think about...
Voice over Internet Protocol, similar to cellular networks, is handled digitally. Ringback is one way in which VoIP is setting itself apart from traditional telephony services. When you subscribe to business VoIP, your phone will most likely come pre-programmed with both ringback and on-hold music. VoIP providers, unlike cell phone carriers, don’t charge extra for ringback tones. Not only that, you can upload your own custom ringback and on-hold music, such as a favorite song, a customized soundtrack, or even a customized greeting or up-sell message. VoIP subscribers can select different connect and on-hold music by accessing their online portal.
Customers are 86% more likely to do business with you if they like what they hear.
Having an on hold message or on hold recordings for your business makes all the difference. Recent research shows that promoting your business’ services, or educating your customers through an on hold message not only improves the customer experience – but increases the likelihood of a prospect becoming a customer. We’ve been helping businesses for years to improve their telephonic marketing through well crafted on hold messages.
The Business Audio Music On-Hold System (GDI-USBM10) is an on-hold audio player for use with any telephone system such as PBX's, IPBX's or Key Phone systems. The music on hold player is designed for ease of use. Simply plug the Grace Music and Messaging on Hold Player into your telephone systems' audio input jack (typically marked as ‘music on hold') via the included audio cable then insert the included USB thumb drive and the fully licensed music for businesses will automatically start playing.
Once professionally recorded your message is loaded as a mp3 file which can be downloaded when ready. It is easily loaded via your PC to a USB key and plugged into your On Hold Player.
The file is added to the list of music files. If you have multiple files listed, you can adjust the order they will be played in. Click the up and down arrows next to the files to move them up or down in the list. To remove a file from the list, click the red Delete icon next to it. Go to Greetings > During call transfer > choose an existing file or upload a new one. Sorry to hear about that. Contact Intermedia support at (800) 379-7729 or Open a support ticket online Help us improve our knowledge base. Send Feedback Cancel
Create your script, choose your audio artist, your music and before you know it, your words are taken off the page and brought to life.
Help yourself to the video samples below and the full productions at the bottom of the page, and then call +1 800.473.9005 or contact us for more details.
I’m as surprised as you that Kings Of Leon have songs other than “Use Somebody.”
AyerPlay produces professional voice recordings for auto attendant and voicemail systems. Everything from simple greetings and menus, to complex directories and advanced announcements, can be recorded.