Whether you are using an analogue landline or a VoIP business phone service, your voice travels over a variety of circuits and networks — most of which serve to disrupt the original audio file.
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This is an easy and effective way to improve your business image while providing greater value to the 85% of callers who prefer an on hold service with commercials over silence.
-8 to 15% of a company’s customer base is lost each year, 68% is due to indifferent or negative phone treatment.
Yes. Just give us the concept and we will write and professionally record the messages for you. Or, you can submit your own scripts for professional recording.
Typically it takes us 3 to 5 working days from receiving your order and ready to record script.
That said, despite having the tools to get it done, you may still be wondering how to actually sit down and create on hold messages. At its essence, your script is the business’s framework and what sets the stage for how callers interact with you. The only other 2 alternatives are your front door (if you have one) and your website.
Very helpful, prompt and friendly service made it very easy to set up messages on hold.
The organization I work for has used these services since I’ve been with the company. I took over a couple years ago and have always had a great experience with them. The communication and service is absolutely great!! We have had recommendations from them and the turnaround time is always quick! Definitely a happy customer!
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Make sure to check your phone system for any file requirements. The most common file format accepted is WAV. If you need to convert an audio file, you can use services like G711 or Audacity. Read More: 5 Ways to Get Customers to Love Your IVR Menu. How to choose the best hold music for your business. For telephone hold music, simple is best.
TunePocket is a royalty free stock music library. Get unlimited download access to thousands of music tracks, loops, and sound effects with an affordable subscription plan. Use our music in personal and commercial videos, films, games, and other projects. New music added daily. This audio preview is for evaluation purposes only and does not come with a license to use it in videos or other projects. Home About What We Do Why Choose Message on Hold Meet Our Team Testimonials FAQ Products Primary Care About Primary Care Primary Care Monthly Pawdcast Feline Only Monthly Pawdcast Primary Care Traditional ER & Referral About ER & Referral Emergency & Referral Traditional Industry Partners Audio Samples On-Hold Message Samples Voice & Music Samples Contact Us
If you're not sure about the installation process of your on hold message or hardware, just ask us.
The NEC DSX has a built in Message On Hold mailbox that allows the System Administrator to record a message that will play to callers while they wait on Hold. For example, you can record a message summarizing available services or hours of operation. This message will play to callers as soon as you put them on Hold, and continually repeat as long as they remain on Hold.
Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.
VoIP Phone Systems; Improve The Image of Your Business with Professional Telephone On Hold Messages. With GO On Hold… It’s A Cinch! From writing your script to producing your telephone messages on hold, we can finish your information on hold message and music recording with only your approval needed.
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”