advantage of this wait time by letting your customers know about YOUR business. Don't let silence or chimes leave a negative impression That's right, once you have purchased, the on hold message programme it's yours to use at one site,
We pride ourselves on our ability to provide outstanding customer service and support, along with expert advice on how to best meet the requirements of any audio application.
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It is likely that if you have been placed on hold, one minute can seem like a lifetime. Many of us get frustrated, hang up and don’t call back. This is why on-hold marketing can be a great tool to keep callers engaged and on the phone.
When you work with a professional audio production company, that uses legally licensed music and professional voice over talent and has experience editing audio for telephony applications, the sound quality is going to be much better than something put together by an amateur or something you've recorded and thrown together yourself. Professional audio production is very cost-effective, and you'll get a big bang for your buck by going professional.
As providers of on hold messaging services for over a decade, the Solutions On Hold team offers the experience, technology and skills to help you get the most out of your on-hold marketing programs, yet still keep them easy to implement and simple to maintain. All of your on-hold messages are developed by professionals in the advertising and communications industries. Each message is customized specifically to help you spread your message. Then, using professional voice talent and licensed music, your customized on hold messages are crafted, recorded and mixed in our state-of-the-art sound studio.
The decision to update your on-hold message depends largely on the content you are sharing. If you are sharing content that includes short-term promotions, this information will need frequent updating so consumers are always aware of the status of any offers. However, if you’re only sharing general information about your standard products, your operating hours and location, then the decision to update the message can be more reliant on metrics.
Website: https://easyonhold.com/knowledgebase/Music-On-Hold-Installation-For-Nortel-Phone-System-Easy On Hold.pdf
Caller Experience AuditBusinessVoice News NetworkCSR TrainingSonic Branding / Audio LogosRadio CommercialsCXSelect
Often, it’s a good idea to precede the message with a bright alert sound effect to grab snoozing customer attention:
We will determine whether your communications platform (phone system) can use our Hosted Streaming Music On Hold Messages, which will automatically change which messages are heard based on time of day, day of the week and other scheduling preferences. We will find out if you will need a music on hold device (player) or not.
source: What is a free app to install on android phones to play music for caller to hear while waiting for call to be answered?
Website: https://www.spectrio.com/on-hold-messaging/this-is-what-an-on-hold-messaging-system-can-do-for-your-business/
"I just wanted to tell you that I was on hold the other day, listening to the Halloween / Road Hazard message you wrote. It’s so funny! And the voices are hilarious, too. It made my day!" - Suzy Mitchell / Hercules Tires
IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream
Our revolutionary dual-zone network audio player allows you to play both music & message on-hold and background music, all from a single device. Manage your player through the cloud with an internet connection or update your player without an internet connection in USB mode. Click here to find out more about the revolutionary Cloudstream player. > Learn more
We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.
From young, professional US – Neutral voices to Australian, Spanish, and UK voices.