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We are your leading source of high quality products and excellent services. Conveniently located at (business address), we are here to serve you from monday to friday from (business hours). You can also visit our website 24/7 online at (website).

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As an essential component of your marketing and customer service efforts, Message on Hold will reinforce your organization’s message in other mediums. Its effectiveness can be judged by satisfied callers, ready to do business. Often, our clients report that their Message on Hold programs informs their callers about products, services, or promotions that the callers were previously unaware of.
It won’t make for good comedy writing at all, and you won’t produce a usable script. .

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Verbal Content – generally, you should use 100 words to make up 1 minute of content produced with background music. In other words, one to two paragraphs per minute. The topic can range from product promotions to general company information.
*This does not include phones purchased off the shelf at office supply stores such as Staples and Officemax. For the most part, these phones do not have the Message on Hold capability built-in. Add-ons are available for some models but their functionality can be problematic or inconvenient for the user. The best course of action is to upgrade to either a basic key phone system or one of the new virtual phone systems, for which Holdcom is a key audio production supplier. Contact Us for more information.

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"I wish I had more time to forward to you all the great feedback we get." - Chris Hamann / Lakeland Auto & Marine (Hear a sample)
Hold music keeps your callers distracted from the wait, although it should not be considered a fix for long queue times.

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Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!

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All our customer service advisers are busy. Due to currrent high volume of calls, it may be some time before an adviser is able to take your call. either continue to hold or press 1 and leave your details and we will call you back later today.

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    9. Queue Callback Message. What the caller hears when they request a callback from the queue. Sample Scripts: “You have requested to have the next available agent call you back from the queue.

    Holding too tightly can lead to a loss of control, apparently. I assume Don Barnes was referring to being kept waiting on the phone. Mind your grip on that receiver, gang.
    By purchasing this item, a link to a web form will appear on your Account Page. On this form you can choose your voice artist, your music and enter your scripts. Upon submitting the form, you will receive your audio file(s) within 5-7 business days. If at that time, you wish to make changes to your original script, the fees are: $50 for On-Hold Message edits $15 for 100 Word Script edits $10 for 50 Word Script edits We encourage you to take the time necessary to make sure you are happy with your script before you submit

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    With our services, you’ll never leave your clients bored or frustrated. Get started with one of the best on hold messaging companies in the country!

    Congratulations! You have taken the first step towards marketing your business and services through messages on hold. Messages played while clients are on hold can promote your business, products, services, news, your website, specials, promotions and more.
    There are 100 VRS messages available per NEC SL2100 phone system. Recording the Messages Using a Phone. IMPORTANT NOTE: Our NEC SL2100 phone systems come preloaded with an on-hold message in VRS Message 001. So, in the steps below, we recommend beginning with VRS Message 002 in order to avoid overwriting the on-hold …

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    You might be thinking, “Great, thanks for the info, I’ll go pick something neutral, like classical, or upbeat, like pop.” Slow your roll—there’s a lot more to hold music than just genre.

    Avoid using ‘please’ more than once, it gets wordy and redundant. The goal is to keep the content as concise as possible, moving callers quickly and seamlessly through the options.
    Fantastic customer service from Lee when he set up an automatic answer message system for us. Nothing was too much trouble and he helped to solve our problem very quickly and easily. Thanks for all of your help.

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    I can't fault the service provided and would highly recommend for all of your telecommunication needs. A pleasure to deal with

    message. Important notice. Since the phones can be used anywhere in the world, Emergency 911 will not always work as intended. If the phone system is in Reno and the desk phone is in Phoenix and you dial 911, Reno will get the ambulance. In those cases, we try to have stickers on phone that say “No 911” but they wear off or may not have
    With our services, you’ll never leave your clients bored or frustrated. Get started with one of the best on hold messaging companies in the country!

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Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.

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Professional phone messages and messages on hold When you call into a business the phone messages should reflect the professional business that you are calling. Phone Sound can record the ivr prompts , auto attendants, voicemails, after hours message and all telephone recordings and mix with entertaining on hold music to make sure your business

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Messages on hold have been great from the very start, Professional and very friendly staff. Highly recommend. 1 years ago

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Need options to load multiple files to play messages or music on hold, with much larger limits. We like to have messages from different docs on different topics (different types of cleanings, why xrays are so important, etc) and mix and match (periodically change what is 1st). It's a pain to try to combine to one file PLUS the max file size doesn't accommodate them. Susan commented · November 27, 2019 9:51 AM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…

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