Our team will make on hold messages for your business that will direct callers to what they need, and work as a sales representative. Inform your callers of your business hours, address, website URL, and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.
Wondering how to install / connect an On Hold Message Player to your business telephone system? This video shows you all of the connections, step by step, a
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Nobody likes being put on hold, but you can make the experience more enjoyable and beneficial for your customers. Instead of silence or elevator music, you can get a custom message telling waiting customers about products, answer frequently asked questions, or let them know about recent changes to hours or locations. Harness the power of a captive audience without boring them in the process. Sell your products and services while YOU are on another line. PROVIDING AFFORDABLE CUSTOMIZED ON HOLD MUSIC MESSAGING FOR ANY SIZED COMPANY
The effectiveness of the first three above-mentioned elements are often neutralized by a poor understanding of the broadcast carrier of the On Hold message and how it affects the recording process. For more information on this topic, click here.
Record the clips of what you want your callers to hear, then use an audio editing software to arrange the clips and add background music.
Here is our top 5 recommendation of what to look for in a quality on hold message provider:
In order to get started with custom on hold messages, you will need to determine your phones MOH (Messages On Hold) capability. If you’re using a traditional pbx business phone system, you’ll need an on hold media unit to play the audio. If you’re using an ipbx or hosted voip set-up then all you need to do is upload the audio file as no media device is required. And, if your a small/home office business using a traditional off-the-shelf 2-4 line telephone then you’ll need the media device and an on hold module adaptor in order to make your standard analog phones on hold message compatible.
Smart On Hold is always here to help, contact us at 07 3117 0700 for on-hold message or on hold music for business. Smart On Hold - What our Messages On Hold can do for Your business! A B C D E F G H I J K L M N O P Q R S T U V W X Y Z About US
Oftentimes, having examples can help sprout ideas and fuel a good brainstorming session.
A phone line isn’t a state of the art speaker system; its primary function is to make sure the call is connected. Volume changes, frequency, and distortion are all elements to consider when choosing hold music.
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You can add wired devices like office VoIP phones or landlines too. After you press "Done" you can start using your business phone number right away.
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Different types of music elicit different reactions in the human brain. Make sure you pick the right one for your business.
"I absolutely loved the humorous material that plays when a person is on hold. Absolutely brilliant! Some of it cracked me up. Couldn't stop listening!" - Blake Bishop / Bryant Better Hearing
Our professionally recorded messages are yours to keep and use as required. There are no recurring monthly fees.