On premise – Discs are sent directly to your business, insert the media and the equipment does the rest. The content is digitized onto the equipment’s memory so the sound is crystal clear no matter how many times it is played. Hotel/Motel http://www.moodmedia.com/demo-content/samples/voice/mp3/On%20Hold%20-%20Hotel%20Motel%20-%20Amenities.mp3 AUTOMOTIVE http://www.moodmedia.com/demo-content/samples/voice/mp3/On%20Hold%20-%20Automotive%20-%20No%20Pressure%20Guarantee.mp3 Casual Dining http://www.moodmedia.com/demo-content/samples/voice/mp3/On%20Hold%20-%20Casual%20Dining%20-%20Menu%20Highlights.mp3 Medical http://www.moodmedia.com/demo-content/samples/voice/mp3/On%20Hold%20-%20Medical%20-%20Healthy%20Eating%20Habits.mp3 Financial http://www.moodmedia.com/demo-content/samples/voice/mp3/On%20Hold%20-%20Credit%20Union%20Banks%20-%20Savings.mp3 Insurance http://www.moodmedia.com/demo-content/samples/voice/mp3/On%20Hold%20-%20Insurance%20-%20Asset%20Protection.mp3
Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!
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3. Don’t repeat the same message over and over again, create a sequence that provides relevant messages during the duration of the hold.
Knowing which headset will work with which telephone system can be a minefield but these people are always keen to advise.
Callers don’t have the luxury of seeing the script laid out in front of them while they’re listening to the various menu options. With this in mind, it’s important to use language that’s easy for callers to comprehend the first time they hear it.
Let’s face it, customers who call to a business don’t want to be on-hold. The best on hold message is no hold at all!
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“Hardly a month goes by that one of my patients does not compliment us on our On Hold Message. It’s been a great image builder.”
However, if there is no other option but to place your customers on hold (perhaps during a busy season), you need to make the experience as pleasant as possible.
When your callers are on-hold, it’s a perfect opportunity for you to promote your business, company, products or services. It’s also an opportunity for you to provide generic tips and content that will catch the interest of your callers. This strategy is called being abundant and being abundant in the business climate today can yield your business more dividends by directly increasing the loyalty and satisfaction of your business clients.
The information to include on your on-hold message varies depending what services you provide. A good starting point is to record the information you think a customer would need to know about your business, such as: Hours of Operation Location Services Provided Products in Stock Current promotions and offers
Here’s something else you can do with your mobile phone – it can help you run your business, whether you’re a team of one or many. Today, most business owners stay in touch with customers using both an office phone and a mobile phone. Because they don’t want to mix personal and business communications or give out their personal phone number, they typically buy a separate cell phone. LinkedPhone is changing that – and saving business owners a lot of money in the process.
“Great service on offer from Media Music Now, quick, efficient and simple to use. Quality of audio for an inbound call centre excellent! Will be using again." Chris Hall, GAP Ltd
Website: https://sporkmarketing.com/4600/parts-marketing-idea-ads-on-hold-phone-system/
Get a professional recording of your Auto Attendant (IVR) prompts and ensure your business keeps up the image it deserves.
Our 249-bed facility is located on the North Well University Hospital campus in Manhasset, Long Island. This close proximity to the hospital allows residents to receive state-of-the-art emergency care when needed.
Of course you’ll wait. You don’t have a choice. While you are waiting, take the opportunity to wrap your phone in strips of masking tape to give it the look of Eddie Van Halen’s famous “Frankenstrat” guitar.