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Often, it’s a good idea to precede the message with a bright alert sound effect to grab snoozing customer attention:

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What’s the average length of the musical interludes in a Message on Hold program?
We have a few examples below we’d like to share so you can customize your on hold messages based on your needs and industry: .

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Note: if you have deleted the default music on hold and would like to restore it you may download the file from here. In the Upload audio file box, click Choose File to select a file from your computer, or type the location of the file.
This is perhaps the most encouraging song in the list. Hold on, your Customer Service Representative is coming. Probably.

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“Call center operators who picked up the phone reported feeling less emotionally exhausted when dealing with customers who heard standard pop music.” –Time, “Why Music on Hold Drives You Crazy”

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In short, no. Music played to callers on hold must be licensed for this type of use. By playing unlicensed music, legal action can be taken against your business. The music in Holdcom’s vast library is fully licensed for Message on Hold usage.

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Your business personality and its brand can be reflected using the right music and voice delivery. JustMyVoice Production will help you choose the perfect on-hold music, match it with the ideal voice delivery and bingo...your “Audio Brand” is being heard.

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    Listen to some of our best audio production work, written and personalised to speak to your club and hotel customers. Whether you prefer a fun or corporate style read, Media Messages can help you create your own telephone on hold profile. Advantages of Creating a Club or Hotel Specific Message On Hold Telephone Recording: Nerang, QLD 4211 MEDIAMESSAGES Media Messages © | Site Map | Privacy Policy | Voice Overs | Voiceovers| Audio Productions | Voice Artist | Messages On Hold | 30 Day Account Application Messages On Hold Messages On Hold Australia Messages On Hold Gold Coast Messages On Hold Brisbane Messages On Hold Sydney Messages On Hold Melbourne Messages On Hold Adelaide Messages On Hold Perth Messages On Hold New Zealand On Hold Messages On Hold Messages Australia On Hold Messages Gold Coast On Hold Messages Brisbane On Hold Messages Sydney On Hold Messages Melbourne On Hold Messages Adelaide On Hold Messages Perth Onhold-messages Music On Hold Music On Hold Australia Music On Hold Gold Coast Music On Hold Brisbane Music On Hold Sydney Music On Hold Melbourne Music On Hold Adelaide Music On Hold Perth Music-on-hold Voiceovers Voiceovers Australia Voiceovers Gold Coast Voiceovers Brisbane Voiceovers Sydney Voiceovers Melbourne Voiceovers Adelaide Voiceovers Perth Voiceovers Hobart Voice Artists Voice Artists Australia Voice Artists Gold Coast Voice Artists Brisbane Voice Artists Sydney Voice Artists Melbourne Voice Artists Adelaide Voice Artists Perth Voice Artists Hobart Voice Talent Voice Talent Australia Voice Talent Gold Coast Voice Talent Brisbane Voice Talent Sydney Voice Talent Melbourne Voice Talent Adelaide Voice Talent Perth Voice Talent Hobart Home About Us Order Talent Customers Contact Us

    3.( حاليا، جميع الموظفين مشغولون. إننا حريصون على التحدث معكم لك في أقرب وقت ممكن. هل قمت بزيارة موقعنا www.johndoe.com من قبل؟ يمكنك أن تجد لمحة عامة عن خدماتنا ومنتجاتنا هناك. مكالمتكم مهمة جدا بالنسبة لنا، فنحن نمنح وقتا طويلا لعملائنا. للأسف، كل الخطوط لا تزال مشغولة، نرجوا أن تصبروا قليلا.
    1.) All our lines are busy at the moment – Please be patient. We will be with you momentarily – PAUSE – Have you already visited our website www.johndoe.com? Your concerns are important to us, please hold the line, you will be connected as soon as possible.- PAUSE – Just a moment please, the next available team member will be there for you shortly.

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    Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more.

    Stream information straight to your callers ears using Sound Results on hold marketing messages. Even if your callers spend very little time on hold, consider that the average custom marketing on hold message is just 20 seconds in length or less! Hold messages are a proven and effective vehicle to market your products and services to your callers.
    MOH made my job so easy. They took care of everything, and the turnaround was super fast. Highly recommend using them!

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    1.) Все наши линии заняты в данный момент - Пожалуйста, подождите и оставайтесь на связи - ПАУЗА - Вы уже посетили наш веб-сайт www.johndoe.com? Ваше мнение очень важно для нас, пожалуйста, оставайтесь на линии, вас соединят как можно скорее.- ПАУЗА - Минуточку, пожалуйста, скоро вас соединят с одним из наших свободных сотрудников.

    Regrettably for my purpose, the software requires that you add a "message on hold", which makes perfect sense for this devices intended purpose, if not for my own use. But I worked around the problem by recording a second of silence and then adjusted the software the effectively play only my cheesy elevator music.
    Media Sound is an Australian based Audio Production company specialising in the recording of Voice Artists and composing of Production Music. Our Voice Overs and Voiceover productions can be heard on Radio and Television Stations, Telephone Music On Hold Systems, Website Audio and Corporate Videos in Sydney, Brisbane, Gold Coast, Melbourne, Adelaide, Perth, Hobart, Darwin, and all over Australia and the world. We are extremely passionate about Audio Productions and our Production Studios together with our Audio Engineers make us the market leaders. Oursister company Media Messages supplys messages on hold for your telephone on hold advertising! Services Message On Hold Pay As You Go Bundles Telephone Voice Prompts Commercial Recording Bilingual Voice Over Client Login 1-888-886-6247 About Us Introduction Our Team Our Voice Talent Our Studio Our Partners Help FAQ Help Toggle navigation Home About Us Introduction Our Team Our Voice Talent Our Studio Our Partners Services Message On Hold Pay As You Go Bundles VOIP Phone Prompts Commercial Recording Localization & Translation Help FAQ Help Blog Contact

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    We provide bespoke on hold messages, more and more business is conducted over the phone all the time so it’s important you’re presented in the most professional and courteous manner possible. You should never consider putting a caller on hold as a bad move. This is your opportunity to continue informing your caller of important and interesting information about your business. 94% of marketing budgets are spent on attaining calls 88% of callers prefer on hold messages to any other option 70% of callers hang up after 30 seconds of silence 34% of callers who hang up due to silence will not call back 25% of callers stay longer due to on hold messaging 20% of businesses sales increased with on hold messages

    The way all your words and sentences come together gives your script a distinct written tone. Combine that with a specific speaking tone to create an on-hold message that reinforces your brand and product set. Selecting the correct tones will ensure your intended message is communicated effectively. If your target market is the younger generation, then a tone which embodies fun and excitement would be most suitable.
    Start with a Warm Greeting. When customers get to your on-hold message, let them know who they have called and offer a very brief introduction to your business. Example: “ Thank you for calling ABC Plumbing, Tampa’s most trusted plumbers for over 20 years .”. Let the caller know what they should expect to happen next.

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Work with professional narrators that reflect your company's image. There is basically no time to save money, and use someone with a great voice. Narrating, is a profession and goes far beyond the sound of the voice.

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Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!

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Call hold/call wait is a network feature (while it is activated by the handset) as such any music would be supplied by your carrier, there should be some there but chances are it's some wonderfull elevator style stuff (I'm partial to Brahms myself 😉 ). Apr 13, 2009 7:29 PM Reply Helpful Thread reply - more options Link to this Post Apr 14, 2009 2:23 PM in response to r.cloud In response to r.cloud

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