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You don't have to be a large national business to make an impression with your callers. On hold messages are ideal for SME businesses to sound just as professional.

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So while this loss of quality is fine for regular conversations where it's just people speaking, if you're planning on piping music down the telephone line, you need to remember that the audio quality will, at best, be around 24 times worse than what you'd hear on a CD.
Generic music can help keep them on the line, but why waste money playing pointless music, that requires a license to play, when you can be promoting what your company does? .

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Upgrading to Custom On Hold Messages is like employing a sales/PR person that talks to every caller you place On Hold. And remember, your On Hold system never calls in sick, it sounds as enthusiastic at 5pm as it does at 8am and talks to every single caller placed On Hold, all for just a few cents per call.

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Single segments can be recorded and pieced into your existing message program while taking out the

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Custom on hold messages and professionally recorded telephone voice prompts are what we've been providing businesses since 1994. From voice-overs for telephone systems and web audio to voice presentations, radio spots, and narrations, our skilled team of voice talents, copywriters, and project managers are available to create the professional phone image you need to stay …

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    Music – during voice over messages, the music will be slightly raised in volume. It is important to select a piece of music that compliments your brand.

    Whether you have one incoming phone line or hundreds, we are compatible with any phone system. We have analog, VoIP, and cloud-based message delivery options.
    Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.

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    Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!

    What sort of genre, tempo, or rhythm best exemplifies your brand? Lyrics or instrumental? Heavy bass or soft tones? Like ringback tones, this music is your caller’s introduction to your company. Make sure it’s on brand. A law firm probably doesn’t want the latest dance floor bass drop. A music agency, on the other hand, might want to feature some of their top artists and latest hits. Don’t take this to mean that traditionally serious industries can’t flex their personality—just acknowledge what’s appropriate in your domain.
    Custom Messaging on Hold is a service that uses pre-recorded messages, music and branded content to improve your callers hold experience. Instead of dial tones, beeps or silence you can play a custom message of your choice to callers while they wait.

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    As an example of what that actually means, let’s listen to the popular hold music staple that is Pachelbel’s Canon in D. At CD quality it sounds soothing. As hold music it starts to grate very, very quickly.

    Home About Services Radio Ad Production Jingle production Voice Overs on hold messages for business Video Production Tv Commercials Web Videos Documentaries Graphics & Animations Web Design + Management Graphic Design & Branding Social Media Marketing SEO | Search Engine Optimization Green Screen Studio Rental Sound Recording Studio Rental Complete Marketing Strategy Solutions Content Writing Services Blog Contact Free SEO Analysis! Home About Services Radio Ad Production Jingle production Voice Overs on hold messages for business Video Production Tv Commercials Web Videos Documentaries Graphics & Animations Web Design + Management Graphic Design & Branding Social Media Marketing SEO | Search Engine Optimization Green Screen Studio Rental Sound Recording Studio Rental Complete Marketing Strategy Solutions Content Writing Services Blog Contact Free SEO Analysis! Affordable customized on hold messages for business for any sized company since 1999.
    2) An experienced and reputable on-hold messaging provider uses a royalty-free music, or they should offer licensing as part of the price.

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    "Nice delivery of the humor! [It] would keep an on-hold caller waiting to hear what comes next." - Ricky Roo / On Hold Messaging Association's MARCE Awards Judge

    ** For example, if two franchise locations will be playing your messages, select 2 into the box. First
    Great company to deal with! Made everything so straight forward and the results are fantastic! Really happy with our hold music. Great price and great product. Would definitely use them again! Thanks guys!

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Yes. Depending upon your phone system and its capabilities, the majority of our clients have the ability to play specific messages at specific locations.

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All our customer service advisers are busy. Due to currrent high volume of calls, it may be some time before an adviser is able to take your call. either continue to hold or press 1 and leave your details and we will call you back later today.

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BusinessVoice has won client and caller acclaim, along with dozens of local, regional and national awards for our Humor On Hold™.

Contact Us

Every second counts so use your time wisely. Your on hold messages are an asset to your company and can help your business grow. For all other enquiries – Press 4, or hold and you will be connected to an operator. Please call back at these times or press 3 to leave your message and we’ll get back to you. For Billing Enquiries – Press 1 For New Customers – Press 2 For Customer Service – Press 3 If you would like register a new service cal – Press 1 If you are expecting an engineer today and would like an estimated arrival time – Press 2 To cancel or re-arrange an engineers visit – Press 3 For Emergencies and all other enquiries – Press 4 _________________ Script 4 Alternativily please submit your query through www.YourCompany.com forward slash support for further assistance.

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