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If you have a question or want to know more information about our services please contact our team using the form. Testimonials See all testimonials My contact, Tim, was very friendly and helpful and they produced a high quality recording very quickly for use in our automated call handling system. I just wanted to thank you and your team for your efficient and reliable service whilst setting up our telephone system. The message sounds fantastic and really gives us that professional, classy edge that we’ve always been looking for and the value for money was astounding. The whole process was very well run, issues and queries were very quickly followed up and resolved and I am very happy with the website. A special thanks to Amelia for all the hard work and patience in getting this project completed so quickly.

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A fantastic service provided, prompt communication and a great end result. Daniel makes it extremely easy to make changes and goes out of his way to provide outstanding customer service. Would definitely recommend this company. 10 months ago
Have you really taken the time to think about what your customers are listening to On Hold, and how it’ll affect your business? Messages On Hold will help you Sound Better and Sell More. .

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Since your information will be on a recorded loop, it is good practice to include music in between loops to break up the information for the consumer.
Contact Us 18165 NW 62nd Ct | Miami, FL 33015 Phone: 305-824-9000 E-Mail: [email protected] Web: https://www.advancedproductions.net Leaders in On Hold Messages and Marketing Programs(800) 284-1866 [email protected] Home About Us AyerPlay On Hold Our Services AyerPlay On Hold AyerPlay Creative Marketing & Public Relations Social Media Networking Audio & Video Production Demos Blog Contact Us

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Your choice of male or female professional voiceover artist, you can choose both if you prefer (a small additional charge), flexibility is the key to providing you with a product that will sell, educate and promote when your client is on hold.
We provide a diverse selection of voice artists and licensed music offering a variety of tempos, range, and styles to reflect your unique image. Your browser does not support the audio element.

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10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.

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Whether you’re writing your script or having us draft one for you, Holdcom makes it easy to order professional, customized Message on Hold programs for your phone system.

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    If you stray away from the company brand, your audience will notice and your on hold message will backfire. People will feel tricked as they wait to talk to an actual person, and by the time they reach someone real, they’ll be furious.

    On-hold messaging is the first impression many of your customers get. Simply put, it's one of the least expensive, most powerful marketing investments you can make!
    Hold and transfer music is a small business phone system feature that Ooma offers to help make your customers’ hold time on the phone go by faster. Buy 1 Get 1 Free Business Phone:: BUY NOW. Get back to business for half the price. Buy 1 …

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    Website: https://www.spectrio.com/on-hold-messaging/this-is-what-an-on-hold-messaging-system-can-do-for-your-business/#:~:text=A hold messaging system provides a better calling,you are out of the store or office.

    Digital technologies have made Telephone On-Hold Messages more reliable than ever! Whether you have an enterprise phone system or a couple of retail phones hooked up to a simple wall port, we have a solution that covers you!
    On Hold Message - What's Yours Saying: http://www.thephonevoice.com to get your recorded phone messages!

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    2. OMG. 3. Mood Media. 4. On Hold Messaging Direct. 5. The Original On Hold. Many cloud phone systems provide the option to record your own messages for customers on hold, as part of the menu

    Music on hold helps you increase retention, reduce churn, and even influence your caller’s attitude with hold music. Go on, get your elevator music jokes out. We’ll wait (and chuckle). We’ve all poked fun at Muzak, but the importance of hold music and its multifaceted nature may surprise you. Seventy percent of business calls go on hold. The main point behind hold music is to signal that the line is still open, but that’s not all it does. You can increase retention, reduce churn, and even influence your caller’s attitude with hold music.
    Custom messaging on hold can be used to generate new sales and marketing opportunities by delivering key information about your brand directly to a captive audience. Instead of costing you money through hang-ups and frustrated customers, you can use your phone system to generate business and make money.

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    This is perhaps the most encouraging song in the list. Hold on, your Customer Service Representative is coming. Probably.

    So how do you choose the right hold music? Start with what’s appropriate for your business. A funeral home wouldn’t blast the Bee Gees. A sports arena isn’t going to stream some easy listening to the fans. Know your audience, understand their mind space, and pick your music accordingly.
    We'll email you twice a month with our actionable tips, and industry trends fueling business growth, so feel free to sign up. On hold message or music that loops or has other options.

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Producing on hold messages that are appealing to your callers is essential. By combining a well-written script and the right voice over talent, your business will have a powerful program that keeps callers captivated. We can even speak to your audience in any language or regional dialect to ensure you’re properly heard.

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Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.

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A study by Infomax inc found that callers tend to stay online for 25% longer if there is a mix of on hold messaging and not just plain music. So you need to mix it up.

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