Website: https://www.phone.com/5-tips-using-hold-music-entertain-waiting-callers/
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If you have a bit of a budget you can hire a voice over (VO artist) or hire a specialized on hold messages service company. Depending on what your requirements the price may range between $50 – $60 and several hundreds dollars. Sometimes, for a little extra cost, the VO artists can also provide background music.
The organization I work for has used these services since I’ve been with the company. I took over a couple years ago and have always had a great experience with them. The communication and service is absolutely great!! We have had recommendations from them and the turnaround time is always quick! Definitely a happy customer!
MOH made my job so easy. They took care of everything, and the turnaround was super fast. Highly recommend using them!
On hold messages and ads are growing in popularity, but there are still plenty of businesses in Australia that don’t realise that their phone is a marketing tool. Think about it – having professional and marketing-driven on hold messages is like having a really great salesperson on the phone with your customers every time they call.
VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland.
Here’s an example of some royalty-free music that we use both at CD quality and hold music quality.
It’s very important to thank your customers for waiting. Being on hold is not a desirable experience for anyone. The least you can do it thank your clients for their time and to help them not feel neglected.
Fill in our short Quick Quote form and we'll provide you with a no obligation quote within 60 minutes during our working hours. Request a Quick Quote Onhold Studio were recently tasked with producing a suite of audio branding messages for… Oakfield Leasing, a long established UK wide finance & leasing company serving the needs… A tree care company wanted a David Attenborough style voice for their phone audio… We recently created an explainer video for successful Crewe based Quick Car Credit.
Most businesses aim to answer the telephone within 3 rings but we know that isn't always possible. The research showed that a typical business using on hold marketing had 100 calls a day with an average hold time of 30 seconds for 57% of callers. This translates to half an hour a day, every day, of messaging to on-hold customers. That's 3+ weeks a year!
Website: https://www.amazon.com/Grace-Digital-Message-Player-GDI-USBM10/dp/B005VDUBS2
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Message on Hold starts with a great script. A basic script consultation is included with every order. One of our script consultants will review your script and verify pronunciations of any special terminology, as well as provide suggested verbiage improvements, if necessary. For custom script orders, your consultant will take your ideas and source materials and transform them into customized scripting that will engage your callers. Our experienced staff will work with you to create, revise, and finalize your audio script so that it’s ready for studio production. We’ve helped businesses of all sizes, and within various industries, ensure their scripting will keep their callers informed and engaged.
Once professionally recorded your message is loaded as a mp3 file which can be downloaded when ready. It is easily loaded via your PC to a USB key and plugged into your On Hold Player.
Website: https://blog.accentonit.com/how-to-professional-on-hold-recording-business-phone-system