Affordable, professional quality on hold music and messaging service, streaming music, website audio production, and voicemail services are designed to keep your caller interested and on the line.
Nobody likes being put on hold, but you can make the experience more enjoyable and beneficial for your customers. Instead of silence or elevator music, you can get a custom message telling waiting customers about products, answer frequently asked questions, or let them know about recent changes to hours or locations. Harness the power of a captive audience without boring them in the process. Sell your products and services while YOU are on another line. PROVIDING AFFORDABLE CUSTOMIZED ON HOLD MUSIC MESSAGING FOR ANY SIZED COMPANY
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Start with a Warm Greeting. When customers get to your on-hold message, let them know who they have called and offer a very brief introduction to your business. Example: “ Thank you for calling ABC Plumbing, Tampa’s most trusted plumbers for over 20 years .”. Let the caller know what they should expect to happen next.
They offer a great service and the information provided makes it easy when choosing the right phone system.
No excuse not to use Customised On Hold Messages with a choice of DIY On Hold Messages through to a complete Customised On Hold Message production there is one sure to suit your budget and business.
Take your pick from these options and also remember that when you incorporate IVR and on hold music with an effective contact centre management system – you create a more efficient framework of ticket resolution.
There are many common myths and misunderstandings about music licensing. We’ve compiled a list to help you make the right decision about legally licensed music – click here to read more.
888-466-4653Update your phone's COVID-19 messaging. Whether your business is open as usual, operating reduced hours, or temporarily closed, it is essential that you let your customers know. On-Hold Marketing is open and available for quick turnaround on all your messaging needs. Send Us a Message. or call 1-888-466-4653. Name *.
Whether you have a group of 2 players or 2,000, our elegant user interface makes it simple and easy to manage productions & scheduling on groups of devices that you define.
These voice talents bring a wide variety of sounds, styles, and character voices to your production. And we’re delighted to work very closely with them.
“Evolved Sound’s phone on hold solutions will exclude your business from paying any licence fees to any regulatory or governing body, resulting in significant yearly savings, particularly when multiple lines exist.” Finished telephone on hold messages are mixed with complimentary music and finalised for best playback quality to callers.
The waiting queue allows the caller to wait on the line and should not be longer than 5 minutes. The queue announcement may also be introduced after a "Welcome Message”. The waiting announcement is then cut immediately after the end of the "Welcome Message". The pauses between the announcement blocks in the queue should be about 30 - 60 seconds. With us, you can choose the desired durations. Here, you can get the right background music for your queue.
Generic pop songs perform better than those with prosocial lyrics or instrumental music. It turns out people calling in with grievances don’t want to hear songs about helping the world, and stereotypical elevator music triggers anger when on hold for extended periods.
"Congratulations on Best of Show! I was in charge of the [Fifth District ADDY Awards] judging and was there when we played your On Hold Messaging. Very creative. I remember the judges commenting that it was a great use of an underutilized medium. Funny (and effective) stuff. Also goes to show that you don't need to go to the big city to get great creative work." - John McCafferty / McCafferty and Company Advertising
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Sian and the team did a great job for us, super fast service and informative throughout the process!
We were amazed at how easy the process was! Took our phone system from ordinary to professional straight away.