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Hold music is part of a good customer service model, demonstrating to callers that you care about making their wait a positive experience. It boosts your professional image and increases credibility, particularly when using custom messages …

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That’s a big piece of a trillion dollar pie! The good news is, you don’t have to let all these callers off the hook. Studies show that with creative, professional sounding on hold messages your business will retain customers holding on the line (in fact callers will wait up to 3 times longer than silence or music), but you can also generate revenue by marketing additional products and services.
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Have the ability to have music playing from the computer conected to the phone be the 'on hold' music a caller hears when put on hold. Search Search Searching… We have made changes to increase our security and have reset your password. We've just sent you an email to . Click the link to create a password, then come back here and sign in.

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    Note that the music will always play from the beginning each time the unit is turned on. This isn't a problem when using the device for music on hold, it's intended purpose. But for my use, I bought a bunch of 1 GB USB drives, and recorded different "cheesy elevator music" on each, which we will be able to change out for variety.

    It makes sense to keep these callers informed while they wait with Custom On Hold Messages… informative messages, mixed with music.
    One of the best features of call monitoring is the ability to listen to and participate in live phone calls.

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    source: I have a android with version 2.3.6 is it possible or is there a app to play music to the calling person when you place a call on hold? francos Level 1 (Contributor) lissa.meeker Level 1 (Contributor) "But you can not just play music if your on the phone...."

    Our standard recordings start from $39 each and suit most SME business requirements. For more information please call 1300 00 1300 or CLICK HERE to make an online enquiry.
    Communicate with our team to tell us a little bit about your business and goals. Our talented writers will create the script that is right for you. Only after you approve the script it will recorded by the voice talent of your choice.

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    On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!
    Our blog post - how to choose the best voice for on-hold marketing has some crucial information you should consider before selecting a voice-over talent for your on-hold messages.

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    2. If the hold is more that a couple of minutes make sure to thank customers for their time. Apologize for delays if hold time is significant.

    source: How can i play music during a call in android jb samsung galaxy s advance? thisisaika Level 7 (Professional)
    * * A voice over script must accompany every order. The music is not available alone.

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Our latest digital Messages On Hold players deliver exceptional sound quality and reliability, while also providing your business with flexible message updating options. Once connected, our systems will run endlessly without fail for many years to come!

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-Callers stay on the line up to 25% longer when provided with On Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio.

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Popular and effective scripted announcements can include information on business hours, location, directions, promotional services or sales, and any other relevant customer service related message. Music, marketing messages, and interactive customer response features (i.e. customer satisfaction surveys) can be catered to captivate and engage your customer while they wait.

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We put together some resources for a mix of both free-to-use and royalty-free hold music:

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