Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
24% said that on hold messaging had been directly responsible for sales (54% were unsure as they do not track this kind of information)
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3. Don’t repeat the same message over and over again, create a sequence that provides relevant messages during the duration of the hold.
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1. The Welcome Greeting. This is the first greeting callers hear when they call your company. Sample Scripts: “Thank you for calling [company name].” “Thank you for calling [company name].
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These examples demonstrate how on-hold messages can offer vital information in an emergent situation such as how you will communicate with their pet’s primary care veterinarian, what constitutes an emergency, payment options, and build pet-owner loyalty. Toll Free: 877-516-8220 Local: 714-202-5111 Fax: 888-630-1944 Email: [email protected]
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Your callers will learn more about your products and services whilst losing their perception of time
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-After an average of 1 minute and 55 seconds of hold time most callers hang up annoyed – 34% of those callers who hang up will not call back.
Sample 6 – “Thank you for holding. Someone will be with you shortly. At The Villages of Exeter, tennis, swimming, concierge services, and a championship golf course are all just outside your door. Visit our 5,400 square foot model and tour the clubhouse daily between 10 a.m. and 5 p.m. Someone will be with you shortly.” Order Now We accept these Join Us on Facebook and Twitter Today!! Professional On Hold Messages and Music Looking for business on hold messages that are tailored for your company and work?