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Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!

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-Customers left on-hold without any background music felt that a 30-second on-hold call actually lasted 90 seconds. Furthermore, customers thought a 30-second on-hold call that used music-on-hold last only 15 seconds.
Before we get into “Step-By-Step Guide to Custom On Hold Messages” it’s important to understand the value of having custom on hold messages for your brand. Business has always been done over the phone, and callers have always been put on hold, but as online shopping has surpassed brick and mortar traffic, over-the-phone sales have reached all time … .

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3) An experienced and reputable on-hold messaging provider should have a variety of male or female voice talents and with sample on hold demos for each.
If it is outdoor clothing, gear & equipment you require then your company name is your Ultimate Retail Destination! There’s expert, friendly advice on hand too if you need it! From Bikes to boots, gloves to goggles we have everything you could ever need for the great outdoors, all year round to suit all budgets. For a full list of retailers please 8 or visit YourCompany.co.uk About Caroline Blog Clients and Testimonials Contact us Home On Hold Messages – Prompts Kit Privacy Policy – Cookies Rate Card Samples & Services Sitemap Terms & Conditions Videoettes Music Voiceover Bank Voiceover with Video Day in the Life of a Voiceover Artist Telephone On Hold Messages Scripts Radio Station Commercials & Imaging Voiceover World Voiceover Process Life Coach – Now Voiceover Artist BBC TV – Agony Aunt – Voiceover Artist Website Audio – For and Against Corporate Video and Voiceovers Top 10 Tips to become a Voiceover Artist

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What’s the average length of the musical interludes in a Message on Hold program?
This is a script that your customers will hear when they waiting to talk to an actual person. It’s what place when someone is on hold, and it costs almost nothing to write one up and record.

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"Congratulations on Best of Show! I was in charge of the [Fifth District ADDY Awards] judging and was there when we played your On Hold Messaging. Very creative. I remember the judges commenting that it was a great use of an underutilized medium. Funny (and effective) stuff. Also goes to show that you don't need to go to the big city to get great creative work." - John McCafferty / McCafferty and Company Advertising

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Listing Results On Hold Phone Message System 48 Results Phone number Mobile phone Contact us Customer service

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    Related: How to select, license, and format on hold music for your business phone

    After finding the right person to read your script, it’s time to start writing it out! As a business person, you’re probably used to writing articles and reports about revenue and strategy. Yet, writing comedy is the exact opposite of these writing styles.
    If your phone system(s) or VOiP solution has a built-in MOH player, we can format and deliver your audio file to provide optimum performance. If you are using Cisco, Avaya, NEC, Samsung, or virtually any available system, we’ll determine and deliver exactly what you require.

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    You will also have the option to add additional team members - everyone gets their own extension. You and your team members will share a common business number. They will receive an email with app download instructions and can use the app for free.

    24% said that on hold messaging had been directly responsible for sales (54% were unsure as they do not track this kind of information)
    Voquent’s innovative online service quickly connects customers with experienced voice actors speaking with any accent or language.

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    If multiple files are uploaded, they are played in the order that they are listed on the Music On Hold page. If there is only one file, it is played repeatedly.

    Hold music is part of a good customer service model, demonstrating to callers that you care about making their wait a positive experience. It boosts your professional image and increases credibility, particularly when using custom messages …
    If you are a small enterprise and want to project a business that is promoting itself at every opportunity, you can for a small outlay educate your callers while on hold about your products, services, website and more.

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    Digital technologies have made Telephone On-Hold Messages more reliable than ever! Whether you have an enterprise phone system or a couple of retail phones hooked up to a simple wall port, we have a solution that covers you!

    Most typical on hold scripts include: “Thank you for your patience” and “Your call is important to us”.
    Our easy and affordable on-hold marketing solutions will help to elevate your brand’s image.

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That’s how Informer Messages sound. Here’s what our clients have to say about their service: http://informermessages.com/testimonials

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There’s even a fairly steady stream of surveys and news articles on the subject, all of which confirm that hold music is one of the aspects of contacting call centres that really drives people nuts. Some studies even go as far as to suggest that the use of bad hold music is regularly viewed as bad customer service.

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By using one of our subscription plans you can easily and affordably update your On Hold Messages at a discounted rate- all year long!

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Of the 10,000 callers who heard hold music during their minute wait, only 13 percent dropped off, and more than half guessed their wait time was less than a minute. To take it a step further, the study's last group heard a mix of music and messages while on hold for one minute. Two percent hung up. Another 81 percent thought their wait time was less than a minute.

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