Record and play the message while the caller is waiting to be connected. An excellent way to professionally introduce your business to the callers and set it apart from the competitors.
We have recorded audio productions in various languages such as French, German, Italian, Spanish, Swedish, Russian, Chinese, Polish and many more!
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A script is the product of your message and our expertise. A Message on Hold program is more than a script with words and music, it reflects your marketing objectives, current advertising and promotions, dedication to customer service, and long-term goals. When it’s time to write your script, you have two choices: You can use your knowledge of your business to write your own script or provide your information to one of our Script Consultants who will do the writing and send the copy to you for final approval.
Calls diverted to the voicemail box of a department that doesn’t have active reception staff.
Cordless Phones EnGenius DuraFon-SIP EnGenius DuraFon 1X EnGenius DuraFon PRO EnGenius DuraWalkie DuraFon-UHF-HC Dual-Mode Handset EnGenius FreeStyl 2 EnGenius FreeStyl 1 Voyager TM-2300
Manage the expectations by reminding your clients that the customer agent will speak with them as soon as possible and the wait is almost over.
Hiring a specialized on hold messaging company can get expensive. As a more affordable alternative, you can use pre-made, ready to use on hold messages and music, like the examples we mentioned earlier.
We are committed to our neighbors and the community. We support athletic leagues, non-profit groups, schools, local organizations and volunteer fire and rescue squads. Our education programs include tours for students and scouts, and open houses that allows communities to observe their operations and how the industry contributes to our quality of life.
If you find yourself fighting the urge to dust off your platform shoes and dim the lights for optimal disco ball conditions, there is a good chance that you are waiting for service with the late Isaac Hayes.
A phone system with a Music On-Hold input connection. Have multi-line phones, a hosted PBX or VOIP phone system? Contact us and we'll get you set up!
“It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks." Dave Chapman, J+J Automation UK Ltd
AmeriGas wanted to reach contractors with information about how they make it easy to add propane to a home. They also needed to assure customers that AmeriGas is the right choice for home propane service. We do this for them through scripting focused on how AmeriGas services accounts, as well as payment plan options. Brian Holsopple carries this strong production for AmeriGas.
If you have a bit of a budget you can hire a voice over (VO artist) or hire a specialized on hold messages service company. Depending on what your requirements the price may range between $50 – $60 and several hundreds dollars. Sometimes, for a little extra cost, the VO artists can also provide background music.
This is an easy and effective way to improve your business image while providing greater value to the 85% of callers who prefer an on hold service with commercials over silence.
Phone Greeting and On Hold Message Script Templates. When it comes to writing your phone prompts, greetings and on-hold messages for your company, sometimes it can be a little daunting not knowing where to start. All you need is some inspiration. Hopefully, these auto-attendant, out of hours and on-hold message templates will help you customise
On-hold messages interact with your callers when your operators and representatives can’t. Present a quality first impression while reducing call abandonment. We’ve been creating custom Message on Hold programs since 1987. Every on-hold program is a unique creation for your brand, highlighting what you do and what you do best. Listen to our demos.
Pay once and receive your audio within 3 to 5 working days (subject to availability).