Accessibility links Skip to main content Keyboard shortcuts for audio player Open Navigation Menu NPR Shop Close Navigation Menu News Expand/collapse submenu for News National World Politics Business Health Science Climate Race Arts & Life Expand/collapse submenu for Arts & Life Books Movies Television Pop Culture Food Art & Design Performing Arts Life Kit Music Expand/collapse submenu for Music #NowPlaying Tiny Desk All Songs Considered Music News Music Features Live Sessions Shows & Podcasts Expand/collapse submenu for Shows & Podcasts #NowPlaying Tiny Desk All Songs Considered Music News Music Features Live Sessions About NPR Diversity Organization Support Careers Connect Press Ethics The Many Requirements Of Hold Music, A Genre For No One Hold music is camouflaged sound — it needs to obviously exist, while also barely doing so. Small wonder, then, that its biggest "hit" does none of that. Facebook Twitter Flipboard Email Hold music has a paradoxical purpose: Keep folks on the line, but don't draw their attention. DigiPub/Getty Images hide caption
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Below are small excerpts from on hold programs we’ve produced for other businesses for phone messages and hold mesages . Keep in mind, each program is custom produced. If you don’t see your industry listed, please call us – as we’d still love the opportunity to work with you. American Creative can be reached by phone at 888-226-7608, or via email by clicking here.
Generic music can help keep them on the line, but why waste money playing pointless music, that requires a license to play, when you can be promoting what your company does?
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As a full service video production and marketing company, we help brands attract, engage and connect with customers. From website videos and TV commercial spots, to corporate sales & marketing videos, product demos and infomercials. Our video experts perfectly blend all the elements needed to produce effective, high quality custom videos for your brand. In-Store Overhead Business Music
Thank you for calling BusinessCo. Unfortunately you have called us outside business hours. For more information on our products and services please visit our website at businessco.com.au. Alternatively, please leave your name, phone number and a message and we’ll return your call on our next business day. Thank you.
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2.) Un momento, prego, saremo da voi tra breve. Avete visitato il nostro sito web: www.johndoe.com? Potrete trovare delle informazioni interessanti riguardanti la nostra azienda. Potete anche inviarci una e-mail a: [email protected]. Un momento, prego. Saremo da voi tra breve.
Gemini Sound CDMP-1500 19 Inch Professional / Home Anti Shock Audio Rackmount Single Disc Drive Mountable CD MP3 USB Media Music Player System Input with Remote
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These digital systems come with different loading options including remote load, CD load, USB load and Internet Download. Typically we work with your telephone system contact to determine which digital player fits your needs and telephone configuration the best.
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"You know, we get people who ask us to put them back on hold." - Eric Smith / Binkelman Corporation (Hear a sample)
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Phone Greetings. Does your business greet callers professionally? Make sure your Auto Attendant, IVR, or voicemail presents a positive message. MusicOnHold.com has fast turnaround and reasonable rates on recordings that greet callers, provide acd/queue greetings, give directions, take a message, and more.
Hold music is part of a good customer service model, demonstrating to callers that you care about making their wait a positive experience. It boosts your professional image and increases credibility, particularly when using custom messages …
Our ranges include ‘range one’, ‘range two’, ‘range three’ and ‘range four’ and associated products.
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So youre saying I cant add my own music and ATT actually has their own hold music? Apr 14, 2009 2:23 PM User profile for user: roaminggnome roaminggnome User level: Level 10 (106,314 points) Apr 14, 2009 2:27 PM in response to PsychedelicWonders In response to PsychedelicWonders
I’m not sure that being called “baby” is something that I’m comfortable with, on a phone call with a stranger or otherwise. Nevertheless, it’s in the top 5.
How to Create a Hilarious on Hold Message Script That Your Callers Will LoveHomeBusinessOn Hold MessagingHow to Create a Hilarious on Hold Message Script That Your Callers Will Love
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It’s very important to thank your customers for waiting. Being on hold is not a desirable experience for anyone. The least you can do it thank your clients for their time and to help them not feel neglected.
Having an on hold message or on hold recordings for your business makes all the difference. Recent research shows that promoting your business’ services, or educating your customers through an on hold message not only improves the customer experience – but increases the likelihood of a prospect becoming a customer. We’ve been helping businesses for years to improve their telephonic marketing through well crafted on hold messages.
We’ve achieved national recognition for excellence in the areas of quarry beautification, community relations, safety, and environmental compliance. We employ more than 1,000 men and women to fill a wide range of jobs.
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Call us on 1300 00 1300 or CLICK HERE to get in touch with one of our Business Consultants. We'll help you produce the perfect on hold message for your business. Female Voice Male VoiceGuide to On Hold MessagesScript TypesBusiness Intro & IVROn Hold Messages & Voicemail Greetings
Your callers will learn more about your products and services whilst losing their perception of time
The problem, in my mind, is that every single one of these articles misses the point completely. Even if you implemented a call centre system that detected and automatically played someone’s all-time favourite music while they waited, a facility which is possibly not that far off, most music when played down the phone just sounds terrible. Butchering a song that someone actually likes is unlikely to improve the waiting experience.
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That said, despite having the tools to get it done, you may still be wondering how to actually sit down and create on hold messages. At its essence, your script is the business’s framework and what sets the stage for how callers interact with you. The only other 2 alternatives are your front door (if you have one) and your website.
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For someone to call a company and get put on hold, it is almost an impossible situation. While it may not be a very pleasant step, it is necessary for businesses to handle a large number of calls. Telephone on-hold has a bad reputation for several reasons. This could be due to a radio silence, an aggressive beep, or a poorly designed on-hold message, which does not help in making waiting pleasant. But it is possible to remedy this and use your telephone system, as a powerful promotional and organizational tool! Below are a few ideas and tips on how to go about it!
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Ideal for business PBX voicemail messages and after-hours Voice 2 Email service. Record custom messages to cover public holidays and temporary office closures.
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It's a panoptic experience, being on hold while listening to someone singing about being on hold. Depending how long it takes for someone else to join the call, you could be listening for awhile. The music builds as time goes on, culminating in a spoken verse that begins: "Well, let me tell you all a story / about a man who was on hold all day..." This unusually self-aware song is the default music for a conference call service called UberConference, where "I'm On Hold" plays on a loop for anyone who calls in early, on almost every call that doesn't start exactly when it's scheduled to (or doesn't ever start at all). It's selected by nine out of ten call organizers, and plays over a million times per month, says Craig Walker, CEO of Dialpad, owner of UberConference.
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Image Audio SXPlus Professional Music On Hold Player with Extra Announcement from SD Card | for All PBX/KSU Phone Systems with MOH Jack | mp3, USB Flash Drive, SD Card
The products are reasonably priced, the customer service is good with knowledgeable and friendly staff. We've been using the business for years and fully intend to continue
Our cell phones are millions of times more powerful than all of NASA’s combined computing power in 1969. They can capture beautiful photos, tune guitars, provide navigation, and process payments. It’s simply remarkable…and something we can easily take for granted.
The common scripts include: “The next available representation will be with you shortly” or simply “We will be with you shortly”. These messages often work best when coupled with expected waiting time announcement.
This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
The impact from these announcements has been great. I have had people ask “where are Rogers chocolates?” because they heard about it on the in-store announcements. P.604.529.1181 ))) F.604.529.1154 ))) Tollfree1.877.345.4653 Dynamic Productions Inc. ))) #5-62 Fawcett Road ))) Coquitlam ))) British Columbia ))) Canada ))) V3K 6V5 [email protected]
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OUR TIP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos. With just a few clicks, you can compile your selection or desired prompt(s) and send it to us. https://voxendo.com/audiodemos/text-demos/english/on-hold/on-hold-message-demo-dani-aus.mp3
Our team will guide you through our extensive music library where you can choose your favorite type of music, from jazz to rock, to urban and holiday music and everything in between.
So get in touch today and we will provide a unique professional on hold message that will satisfy your callers and create the right image for your company. _____ If you require help with writing your script or any other information then please get in touch via our contacts page. _____ Please Note: Some telephone systems emphasise bass sounds
Description. Documents (1) When you want your customers to learn more about the FilterFetch service you offier let them learn more while on hold. This 1 minute message features the benefits of using FilterFetch. If you want a personalized message with your …
The VTech CM18445 4-Line Expandable Small Business Office Phone with Answering System features a Music-On-Hold Input, allowing you to connect any audio device, including a Music On Hold Player from GO On Hold, that plays messages with music for your callers with true hold-button activation. Using the audio cable that is included with the VTech
Our elevator is a work in progress, so I haven't actually tried it for the intended purpose, but I'm convinced that it will work fine.
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In-Store/Overhead Music is essential to many businesses for creating an engaging customer experience. Businesses such as retailers, restaurants, spas and coffee shops offer music to enhance the ambiance of their businesses and entertain their customers. Background music has evolved considerably, are you keeping pace? Custom branded music and messages puts you in total control of the content shoppers hear, and allows you to target in-store shoppers with promotions, special offers and add-ons to influence shopper’s buying decisions and increase sales. Engage shoppers with the perfect playlist customized for your brand Pop Easy Listening Jazz Rock Country Classical Spa Holiday Affordable In-Store Overhead Background Music Services
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Website: https://www.onholdinc.com/mohblog/faqs-for-adding-custom-on-hold-music-to-voip-phones/
Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business:
Image from http://www.smartonhold.com.au/messages-on-hold/messages-on-hold-system/ BusinessFirstFamily.com. Copyright 2020. All Rights Reserved. Use website at your own risk.
If you have a bit of a budget you can hire a voice over (VO artist) or hire a specialized on hold messages service company. Depending on what your requirements the price may range between $50 – $60 and several hundreds dollars. Sometimes, for a little extra cost, the VO artists can also provide background music.
In short, no. Music played to callers on hold must be licensed for this type of use. By playing unlicensed music, legal action can be taken against your business. The music in Holdcom’s vast library is fully licensed for Message on Hold usage.
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Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our User Agreement and Privacy Policy. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. If you continue browsing the site, you agree to the use of cookies on this website. See our Privacy Policy and User Agreement for details. Home Explore Submit Search Upload Login Signup Home Explore Login Signup × You’ve unlocked unlimited downloads on SlideShare! Your download should start automatically, if not click here to download You also get free access to Scribd! Instant access to millions of ebooks, audiobooks, magazines, podcasts, and more. Read and listen offline with any device. Free access to premium services like TuneIn, Mubi, and more. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime. 7 tips for choosing a music message on hold provider easy on hold whitepaper Share Email Homeless Article 1 by T217343 204 views Attacking Web Applications by Sasha Goldshtein 17563 views The importance of hiring colorado s... by Leonader 212 views 7 tips for choosing a music message on hold provider easy on hold whitepaper 7 Tips: Make the right choice when setting up a music on hold message system and provider. Recommended The importance of hiring colorado springs roofing services to repair your dam... Easy On Hold Messages For Your Credit Union Easy on hold_messages_for_john_deere_dealers The Problem With Radio On Hold The Solution To Silence On Hold - Music On Hold Marketing Messages Easy On Hold - Article on MLive Be A Great Product Leader (Amplify, Oct 2019) Dan Gets a Minivan: Life at the Intersection of Dude and Dad Dan Zevin The World's Largest Man: A Memoir Harrison Scott Key Authentic: A Memoir by the Founder of Vans Louise Maclellan How I Built This: The Unexpected Paths to Success from the World's Most Inspiring Entrepreneurs Guy Raz Ask for More: 10 Questions to Negotiate Anything Alexandra Carter Driven: The Race to Create the Autonomous Car Alex Davies Bezonomics: How Amazon Is Changing Our Lives and What the World's Best Companies Are Learning from It Brian Dumaine How Innovation Works: And Why It Flourishes in Freedom Matt Ridley The Ministry of Common Sense: How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS Martin Lindstrom Take the Leap: Change Your Career, Change Your Life Sara Bliss What It Takes: Lessons in the Pursuit of Excellence Stephen A. Schwarzman Game Changers: What Leaders, Innovators, and Mavericks Do to Win at Life Dave Asprey Make Your Moment: The Savvy Woman’s Communication Playbook for Getting the Success You Want: The Savvy Woman’s Communication Playbook for Getting the Success You Want Dion Lim The Catalyst: How to Change Anyone's Mind Jonah Berger An Ugly Truth: Inside Facebook’s Battle for Domination Sheera Frenkel We Should All Be Millionaires: Change Your Thinking, Build Bank, and Claim Your Independence Rachel Rodgers The Debt Trap: How Student Loans Became a National Catastrophe Josh Mitchell Crypto Economy: How Blockchain, Cryptocurrency, and Token-Economy Are Disrupting the Financial World Aries Wang Subtract: The Untapped Science of Less Leidy Klotz The Way We Work: On the Job in Hollywood Bruce Ferber Fulfillment: Winning and Losing in One-Click America Alec MacGillis Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-Ass Culture of Inclusivity Kimberly Scott The One Week Marketing Plan: The Set It & Forget It Approach for Quickly Growing Your Business Mark Satterfield Where You Are Is Not Who You Are: A Memoir Ursula Burns Flex: Reinventing Work for a Smarter, Happier Life Annie Auerbach Everybody Has a Podcast (Except You): A How-To Guide from the First Family of Podcasting Justin McElroy Hustle Harder, Hustle Smarter: Untitled Curtis "50 Cent" Jackson Made in China: A Prisoner, an SOS Letter, and the Hidden Cost of America's Cheap Goods Amelia Pang 0 Likes Statistics Notes The importance of hiring colorado springs roofing services to repair your dam... The Solution To Silence On Hold - Music On Hold Marketing Messages
Experienced male and female voice talent will take the words off the page and deliver your message with sincerity and appeal, from corporate to casual. Music is carefully selected to reflect your business style.
This is an easy and effective way to improve your business image while providing greater value to the 85% of callers who prefer an on hold service with commercials over silence.
Welcome messages -introduce your business and represent it in a positive, and professional mannerCall menu option – ensure that your callers are directed to where they need to be quicklyOn hold messages – promote your business and brandOn hold music – an extensive library of royalty-free music, different styles and genresVoiceovers – choice of female and male with a wide range of stylesOut-of-hours message – when your business is closed, why not let them know when you will be open and suggest a website visit?Script writing – several different script ideas to help you create your bespoke messages
In order to get started with custom on hold messages, you will need to determine your phones MOH (Messages On Hold) capability. If you’re using a traditional pbx business phone system, you’ll need an on hold media unit to play the audio. If you’re using an ipbx or hosted voip set-up then all you need to do is upload the audio file as no media device is required. And, if your a small/home office business using a traditional off-the-shelf 2-4 line telephone then you’ll need the media device and an on hold module adaptor in order to make your standard analog phones on hold message compatible.
Gemini Sound CDMP-1500 19 Inch Professional / Home Anti Shock Audio Rackmount Single Disc Drive Mountable CD MP3 USB Media Music Player System Input with Remote
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Hold music for android phonesI have transferred my music from i tunes onto my phones storage where it shows up under audio, but how do i get the music to play in the media pla...Ihave new heaad phones, but when i play music i can only hear the background music? clorroad Level 1 (Contributor)
Top music on hold (MOH) systems are designed with simple integration in mind. Today's MOH message unit or software package is available with more marketing options and customer pleasing features than ever available before. MOH systems can utilize media to fill silent phone wait time with customized music, specific business information, and marketing advertisements. Table of Contents About Messaging Systems On Hold Messaging Average Costs On Hold Messaging Sample Costs Video: The 5 Benefits of On Hold Messaging for your Business! Free On Hold Messaging Quotes About Messaging Systems
“It’s now playing on our telephone system – we’re VERY impressed with the quality. We’ll recommend you to anyone that asks." Dave Chapman, J+J Automation UK Ltd
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Drumroll, please! Like love, the help you called in for isn’t always on time. At least you’ve got Bobby Kimball to keep you company while you wait.
VTSL is a leading cloud communications provider specialising in voice and data solutions to the UK & Ireland.
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Thank you so much scott for your visit yesterday with john and for the hamper gift the lads are over the moon and you definitely get a thumbs up. We look forward to our future together.
You’re just a short step away from experiencing our customized approach. Just pick up the phone and call the number at the top of the page or complete a short contact form and we’ll get the ball rolling! http://prosoundusa.com/wp-content/blogs.dir/27/files/01-05-10-American-Diabetes-Association.mp3
Sample 1 — "Thank you for holding. ABC Homes offers the finest in Luxury living in 10 new home communities in the metropolitan area. Whether you desire a luxury condominium, a townhome, or a single family detached home, we have the home that is right for you! Someone will be with you shortly."
No excuse not to use Customised On Hold Messages with a choice of DIY On Hold Messages through to a complete Customised On Hold Message production there is one sure to suit your budget and business.
"Okay, I shouldn’t have opened [and read this copy] while I was on a conference call. That was a good laugh. Very good work." - Daniel Doxey / International Translating Company (Hear a sample)
A well written script is the cornerstone of any great on hold message. It must capture the caller’s attention, so they remain engaged while navigating menu options or waiting on hold. The script that callers hear can set the tone for the rest of the conversation. It should also be in line with your goals, which can be broken down to 3 main objectives. It can be to inform the caller, promote the brand or product, or just entertain the caller. Most of all, it has to be engaging.
