There are many online companies that specialize in creating on-hold recordings, such as Snap Recordings, On Hold Company, or On Hold Marketing. They each offer a range of services at varying price points.
"This whole 'Humor On Hold™' thing is pretty freaking stellar." - Rachel McGrath / On Hold Messaging Association's MARCE Awards Judge
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10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Visit our production page to find examples of music, voiceovers and scripts. You can order your own bespoke messages, ask us to create it for you or contact us for a collaborative effort!
We are proud to offer a variety of regional English accents and natively spoken languages for your on-hold messaging needs.
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BusinessVoice has won client and caller acclaim, along with dozens of local, regional and national awards for our Humor On Hold™.
Sample 4 – “We appreciate your patience while we are assisting other customers. Kitchens Plus has the largest selection of granite countertops in the state. Our design professionals will assist you in selecting the granite that is right for you, then they will walk you through every step of the design and installation process. Thank you for holding.”
Your Message on Hold content should be updated in conjunction with changing information at your company. These changes might include marketing efforts, customer service strategies, policies, promotions, or other news.
Not quite the desired effect, I think you’ll agree. It might be funny if you and I didn’t have to endure it time and time again.
For those of you who are familiar with the veritable purgatory that is being “on hold,” I don’t have to tell you that you have just been thrust into a parallel universe where time slows down, and both your patience and sanity cannot survive.
To serve you better, we have moved to a new, larger office & showroom, located at 32C Spruce Street in Oakland, New Jersey. We look forward to providing you with the same great service from our new facility. If you did not dial ”2 zero 1- 3 3 7- 6 2 2 2”, you are using our old number, which will soon be out of service. Please take a moment to note the change for future reference. Again, our new phone number is ”2 zero 1- 3 3 7- 6 2 2 2”.
In response to PsychedelicWonders. Call hold/call wait is a network feature (while it is activated by the handset) as such any music would be supplied by your carrier, there should be some there but chances are it's some wonderfull elevator style stuff (I'm partial to Brahms myself 😉 ). More Less. Apr 13, 2009 7:29 PM.
1.) Momentan sind alle unsere Leitungen belegt - Bitte haben Sie einen Moment Geduld, wir sind gleich persönlich für Sie da. - PAUSE - Haben Sie sich schon unsere Internetseite www.mustermann.com besucht? Ihr Anliegen ist uns wichtig, bitte bleiben Sie in der Leitung, Sie werden so schnell wie möglich verbunden.- PAUSE - Bitte warten Sie noch einen Augenblick, der nächste freie Mitarbeiter ist sofort für Sie da.
“Providing information on hold results in a 40% increase in retention of callers on hold... a 15% increase in inquiries... and a 12% direct increase for products and services mentioned on hold.” – US West Communications Study
From the moment I contacted the team at Messages on Hold I had nothing but a complete fast and professional experience.