Website: https://www.snaprecordings.com/blog/message-on-hold-benefits-for-business-phone-systems
Let’s face it, customers who call to a business don’t want to be on-hold. The best on hold message is no hold at all!
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When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.
Here’s what happens to our two example tracks when we use some amplification to introduce clipping into the mix:
The more frequently your callers hear that (or any prompt), the less they believe you.
VTech CS6124 DECT 6.0 Cordless Phone with Answering System and Caller ID/Call Waiting, White with 1 Handset 4.2 out of 5 stars 5,282 #1 Best Seller in Landline Phones
OUR SOLUTION: We bought a IBOOST 800 audio amplifier. With the volume turned all the way up on both devices, customers calling in on cell phones can now hear voice messages and music much clearer.
Aren’t these on hold messages a lot better than being left in silence or just listening to the radio? Rather than being frustrated about waiting you’re being told exactly what you need to know. This saves both the caller and the business time all while increasing the likelihood of a successful deal.
With our services, you’ll never leave your clients bored or frustrated. Get started with one of the best on hold messaging companies in the country!
These examples demonstrate how on-hold messages can offer vital information in an emergent situation such as how you will communicate with their pet’s primary care veterinarian, what constitutes an emergency, payment options, and build pet-owner loyalty. Toll Free: 877-516-8220 Local: 714-202-5111 Fax: 888-630-1944 Email: [email protected]
No one wants to be stuck on hold with silence (30 seconds feels like 5 minutes!).
We get to know you and your business so we can create the most effective marketing program to get the results you want.
Since 1999, the Killerspots Agency has been known for its award-winning creative production styles, on-time deliveries, and customer experiences. We’re a contagiously creative, full-service digital marketing, production, and media agency. Our culture is a strategy at its core.
-Callers stay on the line up to 25% longer when provided with On Hold Messaging versus “dead air” or “background music,” and up to 17% longer than radio.
No matter how you choose to create the on-hold recording, once the audio file sounds exactly like you want it, simply ask your IT team to update your phone system with the new recording. You’ll be giving your callers a better experience in no time.
I was wondering if its possible to have music play for the people that I will have on hold? Windows XP Pro Posted on Apr 13, 2009 7:25 PM Reply I have this question too (728) I have this question too Me too (728) Me too All replies Drop Down menu first Page 1 of 1 Page 1/1 last User profile for user: r.cloud r.cloud User level: Level 3 (815 points) Apr 13, 2009 7:29 PM in response to PsychedelicWonders In response to PsychedelicWonders
Fantastic customer service from Lee when he set up an automatic answer message system for us. Nothing was too much trouble and he helped to solve our problem very quickly and easily. Thanks for all of your help.