If it is available it would be an additional service and you would have to contact AT&T about this. Apr 14, 2009 2:27 PM User profile for user: The Dude Abides The Dude Abides User level: Level 4 (1,835 points) Apr 14, 2009 3:40 PM in response to roaminggnome In response to roaminggnome
We offer the best hold music and messages on hold so that your clients are entertained while they wait for your assistance.
.
However, if there is no other option but to place your customers on hold (perhaps during a busy season), you need to make the experience as pleasant as possible.
There are many online companies that specialize in creating on-hold recordings, such as Snap Recordings, On Hold Company, or On Hold Marketing. They each offer a range of services at varying price points.
Whether it’s music, marketing messages, or a combination of both, the recording should be long enough so it doesn’t loop back to where they started when they were first put on hold. If you don’t typically have long wait times, this should be no problem. If calls get stacked up sometimes, you’ll want to make sure that the recording is at least as long as your typical wait time on a busy day.
How about an on-hold message combined with a custom jingle for your business? Remember, jingles create a tune that all your customers will remember is your tune. Even with just our licensed music, your message on-hold means your customers will remember that catchy tune along with “Our Company won the Gold Star for International shipping” or “We now have the new 4K TVs for sale”. These are the kinds of advertising tools that Advanced Productions encourages your business to use —and we provide for you! Voice-overs Jingles On-Hold Messages In-Store Messages Phone Greetings Podcast Recordings Radio Commercials
If you would like a pause in your message where just background music (or blank airtime) plays, place (...) in your script where you want the pause.
You are considering putting a property on the market and you give an estate agent a call.
Tell them why you’re different from the competition and why they should trust you while helping them learn more about your particular business sector.
Extremely Helpful! Had a problem with our phone system due to a power failure. Sent an email to Dan Bailey asking to call me on my mobile asap. Very quickly called me and helped to rectify the problem and talked me through everything and stayed on the line until I was happy everything was up and running again - Thanks Dan!!!Had another query about our new phone system and Shaun Williams was very quick to get back to me and help resolve my query.Got to say - Birmingham Telecom are always so quick at returning emails/calls - Thanks!!!
You will also have the option to add additional team members - everyone gets their own extension. You and your team members will share a common business number. They will receive an email with app download instructions and can use the app for free.
Version 3 NEC DSX systems have the ability to upload a .Wav file directly into the message-on-hold mailbox using the PC Administrator program.
OnSIP’s enhanced music on hold allows each user to select their own hold music, so each caller gets different tunes depending on who put them on hold or which menu they came in through. (You can even change your hold music for the holidays or for a special event!) You can also record a customized hold message to engage your callers while they’re waiting on the line. This presents a great opportunity to advertise additional features of your business or inform your audience of a special sale or promotion.
Hands-free remote hardware download options also available. If you have a VOIP system and do not require hardware, please Contact Us to discuss file requirements.
We put together some resources for a mix of both free-to-use and royalty-free hold music:
I have used On Hold Audio by Advanced Productions since opening our law firm. The owner and all team members are professional, timely, creative, easy to work with and always on-point. I love their on hold voice selections; their on hold music selections are numerous and varied. I will not work with any other company for my on hold needs. Fausto is particularly amazing and their prices are very reasonable. All projects were delivered ahead of schedule!
All of our On Hold phone message packages come with No Contracts – Just Excellent Customer Service! Many On Hold Message Companies lock their clients up into iron-tight, inescapable contracts for up to 24 months! Frankly, at Smart On Hold we believe in keeping our On Hold clients by offering the best customer service and assistance, at the