Our latest digital Messages On Hold players deliver exceptional sound quality and reliability, while also providing your business with flexible message updating options. Once connected, our systems will run endlessly without fail for many years to come!
So what can we do to avoid inflicting further musical misery on our own customers while they’re patiently sitting on hold? We could just go back to playing a ringing sound, or an intermittent beep just to let people know they’re still connected, but that would be awfully dull. The best compromise is relatively simple electronic music that doesn't have too much going on as the ideal choice for hold music as it requires far less refined sound quality to get a decent rendition down a telephone connection.
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IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream
Custom Messaging on Hold couldn’t be easier to get started with. You have the option to record your own messages or we can arrange for a professional voice artist to record them for you. We also offer a choice of on-hold music depending on what best suits your business, with a range of tracks from gentle, relaxing music to fast-paced tunes.
We're a medical practice and have been using Messages On Hold for around 4 years now. Sian has been our point of contact for this time and she is fabulous. Always so responsive and 'on top of it.' The proposed scripts, edits, suggestions and changes are always clear and easy to see. Not to mention the voices and music as part of the end result are fabulous. A highly recommended team and company! 2 months ago
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
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- Supported audio formats include: .WAV, .MP3 and .OGG; file size should not exceed 16 MB.
advantage of this wait time by letting your customers know about YOUR business. Don't let silence or chimes leave a negative impression That's right, once you have purchased, the on hold message programme it's yours to use at one site,
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The best option would be to customize your on hold messages to include the expected hold time, mention ongoing promotions or upsell, and provide other helpful up-to-date information about your business, self-serve options, or anything else that may be relevant.
I need more options for hold music. Having fast classical guitar in minor key is not what our anxiety patients want to hear. Slower, happy jazz would be better. Anna commented · April 1, 2019 5:21 PM · Flag as inappropriateFlag as inappropriate · Edit… · Delete…
2) An experienced and reputable on-hold messaging provider uses a royalty-free music, or they should offer licensing as part of the price.
at two sites wherever you have a phone system for your business that places people on hold and you want to take the opportunity to sell to a captive audience.
Prompt, efficient turn around time, and always delivered when they said they would. Very accommodating of the changes we wanted, and great customer service. Thanks Sian!
MVP includes free player & message updates 12 mo service plan required* Video Production Services