Over 16% of callers make purchasing decisions based on the messages they hear while on-hold, even if the messages aren’t about your company.
This is an easy and effective way to improve your business image while providing greater value to 85% of callers who prefer an on hold service with commercials over silence.
.
Our short form allows us to accurately quote you within 60 minutes, during working hours!
All of our packages come with free usage of USB message playback hardware for the duration of your contract. Updates are produced in mp3 format and emailed to you ensuring lightning fast turnaround times.
Let’s drop some jargon: Caller retention. Customer satisfaction. Reducing churn. If you care about any of these, hold music should matter to you. Music affects mood. It can even have an effect on purchasing and decision-making behavior. Skip the sponsored Instagram posts of avocado toast; hold music is a bonafide influencer!
But, if you stay on brand, people will feel safe and understood. They’ll feel confident that they know what the company is all about, and that will make them easier to work with.
Unfortunately, the customer support desk is closed at the moment. For business critical issues we do offer a 24-7 service by calling 0845 1234 567 This service may incur additional costs
We’ve implemented on-hold messages for many companies and have learned a few tips along the way.
Products & Services Voice Data Call Recording UC Collaboration Business Mobiles IT Support Interactive Touch-Screens Marketing Numbers On-hold Marketing Screening Cameras Call Monitoring Call Tracking About Blog Support Client Access Customer Support Area FAQs Glossary Contact Us
You can add wired devices like office VoIP phones or landlines too. After you press "Done" you can start using your business phone number right away.
We need your help! Please help us improve our content by removing questions that are essentially the same and merging them into this question. Please tell us which questions below are the same as this one:
Voice Prompts – usually combined with a Business Intro announcement, used for Auto Attendant and IVR prompts to provide menu options and assist in telephone navigation.
The most common codecs are G729 (compressed) and G711 (non-compressed). They are designed to compress human speech, and often cause a loss of audio fidelity — which is worse in some languages than others. On hold music that has been specifically designed for that purpose, to be used with VoIP systems and codecs, can sound great. But it is not easy to come by.
On-hold marketing / on-hold messages provide an amazing opportunity to add real and lasting value to your business.
Whether you have a traditional PBX (Public Branch Exchange) phone system that requires an on-hold message playback unit or the latest in VOIP (Voice Over Internet Protocol) phones, our on-hold messages and professionally recorded voice greeting and auto attendant recordings will improve that way your callers perceive your business on the phone.
After the “message before answering”, the waiting announcement is immediately cut. Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business: General Business - On Hold Example
Related: How to select, license, and format on hold music for your business phone