Custom On Hold Messages elevate your brand and increase sales — and they’re affordable!
IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream
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Fast, efficient, competitive, friendly. Getting great service from Birmingham Telecom and will be continuing to use them for our phone needs. Thanks Brian and team
Complete your professional image with Voice Prompts for IVR/ACD, Voicemail Messages, and Vanity Numbers.
All of our packages come with free usage of USB message playback hardware for the duration of your contract. Updates are produced in mp3 format and emailed to you ensuring lightning fast turnaround times.
On Hold Switch. Our unique On Hold Switch (OHS) devices are specifically designed to allow users to play professional music or messages on hold through an ordinary ‘residential type’ telephone line. This device works with single line and cordless phones. With the OHS, you can connect any type of audio device as your audio source, be it an
Here you’ll find a collection of commonly used oh hold message scripts along with the audio examples:
You’ll notice that there’s not too much of a difference between the track when played at CD quality and over the phone. All the instruments can still be heard clearly, and the same techniques I used to introduce clipping on the other two tracks had no effect (I could have kept amplifying the track until it did, but it proved the point). And because it’s fairly bland and inoffensive, you’re not going to upset anyone too much if it’s not their cup of tea.
The more frequently your callers hear that (or any prompt), the less they believe you.
Producing on hold messages that are appealing to your callers is essential. By combining a well-written script and the right voice over talent, your business will have a powerful program that keeps callers captivated. We can even speak to your audience in any language or regional dialect to ensure you’re properly heard.
Set the right tone for the call by introducing your business in a welcoming manner. The message can be played either by itself or as an intro to IVR prompts.
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To learn more about messaging on hold visit our website page here or call one of our team on 0121 716 8888. We’re also available by email at [email protected]
and let us do all the work! Writing professional, polished and engaging on hold messages takes expertise. Our professional copywriters are experts in crafting messages to reflect your organisations brand and values. Our stable of 60+ professional voice-over artists ensures the perfect voice match for your brand. We'll record your messages in one of our 7 onsite, state-of-the-art recording studios. Then we'll mix your recorded messages with music from our 2,000+ track original, royalty-free music library. We'll do all this with super fast turnaround times and outstanding customer service.
However, if there is no other option but to place your customers on hold (perhaps during a busy season), you need to make the experience as pleasant as possible.
When it came to integration with our platform, these new Easy On Hold features were incorporated seamlessly. "In testing, I was quite surprised at how little time the whole set up process took and how efficiently the stream stood up to testing," said NOC Technician Eric Phipps. "It's very rare that we encounter a new product that integrates so quickly and hassle free in the testing phase."
Our business phone app enables you to talk & text from your business number. You can even share a common work number with team members and create professional call menu options. Business calls, text messages, voicemail, voicemail transcription, and contacts will remain separate from your personal stuff. Cool, right? Check out our step-by-step set-up guide below. No need to buy a separate phone for business. Get a separate work phone number on the phone you're already using. Get a local or toll-free business phone number or port your current number. Talk & text from your business caller ID so your personal number stays private. Distinctive look for incoming business calls and text messages. Keep business calls, text messages, voicemail, & contacts separate from your personal stuff. Voicemail transcription empowers you to read voicemail on the go. Set business hours so you receive business calls only when you want to. Team members get their own extension and can use the app for free. Keep track of customer conversations with Client Notes. Add call menu options for a polished and professional call experience.