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The most engaging messages are slightly unique in nature. They combine a mix of clever scripting and music. Slight humour is often used to promote a product or service and is usually quite effective. It's also very important to choose both the written and spoken tone that appeals to the characteristics of your audience. If your target market is the younger generation, a script that includes slang words and is quite laid back would be an excellent choice. If your target market is primarily business professionals, then a more articulate choice of words would be more suitable.
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Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.
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Working with Holdcom to keep your program up to date is easy. Just tell your Client Relations Representative and Script Consultant the information and they’ll revise your script. They can replicate your advertising from newspaper or television ads, follow your social media updates, and check your website.
On average, 5 to 15 seconds of music plays between each message blurb. Keep your audience in mind: musical breaks that are too long are boring, but message blurbs that are long or too detailed can be overwhelming. In most cases, 5 to 15 seconds, between message blurbs that don’t exceed 30 seconds are usually appropriate.
Fast, efficient, competitive, friendly. Getting great service from Birmingham Telecom and will be continuing to use them for our phone needs. Thanks Brian and team
Good at what they do. Happy to help and guide you as needed. Have used a few times now, would certainly recommend.
By using one of our subscription plans you can easily and affordably update your On Hold Messages at a discounted rate- all year long!
All of our packages come with free usage of USB message playback hardware for the duration of your contract. Updates are produced in mp3 format and emailed to you ensuring lightning fast turnaround times.
To get a better idea of what we’re about you can listen to some examples of on hold messages we’ve produced below. Do you need an audio project voiced in a specific accent, style, or language?
4.) All staff members are still talking to other clients. Please be patient, we will be there for you shortly. - PAUSE - Unortunately, all staff members are still busy. Please hold for a moment. You can also send us an e-mail to [email protected]. We will call you back as soon as possible.
Messages on Hold – continuous loop of music and messaging that plays as callers wait to speak to a business representative. Messages On Hold present a mix of marketing messages and customer service information that is mixed with music to play in a loop for callers waiting on hold.
Once your script is cleared and your voice and music chosen, we’ll record your on hold message with the voiceover, ensuring they have just the right tone and style for your business.