Custom messaging on hold can be used to generate new sales and marketing opportunities by delivering key information about your brand directly to a captive audience. Instead of costing you money through hang-ups and frustrated customers, you can use your phone system to generate business and make money.
1) If you should require the necessary hardware, an experienced and reputable on-hold messaging provider should have a list of equipment options that you can choose from. They should be able to thoroughly explain the pros and cons of each, and guide you through or arrange for it to be professionally installed.
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Featuring a built-in speakers that lets you monitor the audio on the device directly
Music On Hold has decades of experience in the voiceover industry offering professional recordings nationwide with a quick turn around including phone greetings, commercials, overhead music, and voice narration.
Internet – No longer a need for a dedicated phone line just use the internet. Files can be sent in WAV format or MP3.
*This does not include phones purchased off the shelf at office supply stores such as Staples and Officemax. For the most part, these phones do not have the Message on Hold capability built-in. Add-ons are available for some models but their functionality can be problematic or inconvenient for the user. The best course of action is to upgrade to either a basic key phone system or one of the new virtual phone systems, for which Holdcom is a key audio production supplier. Contact Us for more information.
Callers stay on hold up to three times longer with on hold messages. Every second counts so use your time wisely. Your on hold messages are an asset to your company and can help your business grow. _____ Here are a selection of On Hold Message scripts. Script 1. Thank you for calling (Your Company): For Sales – Press 1 For Customer Support
GO On Hold uses a virtual PBX phone system from RingCentral in our main office to handle all of our calls. There are many advantages to a virtual PBX, including auto-receptionist, multiple voicemail boxes, extension dialing, music on hold and more.
We provide a diverse selection of voice artists and licensed music offering a variety of tempos, range, and styles to reflect your unique image. Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.
So, you’ve called in to a customer service line looking for help regarding a product or service you’ve purchased. Your hope is that your questions will be answered and your issues resolved quickly, and by a person who is capable and amiable.
No one wants to be stuck on hold with silence (30 seconds feels like 5 minutes!).
If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.
source: Is it possible to have music play on my droid razr if i put sombody on hold?
**If you have an IP based telephone system digital equipment may not be necessary. In this case we will provide you with an audio file in the proper format for your IP system.
Help yourself to the video samples below and the full productions at the bottom of the page, and then call +1 800.473.9005 or contact us for more details.
We offer quality voice talents and professional voice actors who record in all languages, dialects, styles, and age groups to best suit your company needs. The right voice can make your message, your brand, and your mission resonate with callers. Find the voice to best fit your brand!
“I received my recording the next day, and was extremely impressed by the quality, not to mention the price." Madeleine Levy, theholidaymatchmaker