To help you get started, we'll explain the effect that phone hold music has on customers, lay out the key criteria for selecting the best hold music, and even provide a free track that was selected by voters as the perfect hold song. Why hold music is worth investing in.
Manage the expectations by reminding your clients that the customer agent will speak with them as soon as possible and the wait is almost over.
.
No matter which kind of company you call — big or small — their on-hold music usually sounds like it has been recorded in a tin can. You would think that with modern technology being able to clone sheep and fly humans around faster than the speed of sound, that a creating a business phone system with clear and crisp on-hold music would be easy. But as it turns out, it isn’t so straightforward.
Your experienced Holdcom Script Consultant will review your website and other marketing materials to create an effective audio marketing message.
Professional, quick and easy. No matter what type of phone system you have, we can make it sound amazing with professional messages! It makes sense to have your own professionally produced messages on hold… especially when the alternatives are daggy music, obnoxious commercial radio or worst of all – dead silence!
Phone Download – The content is sent through your phone lines and loaded onto the equipment.
Had dealings with Gordon today, brilliant service thank you very much. Great team at Birmingham Telecom. Always helpful.
Forming first impressions is an important part of building strong relationships with people. Many times, the first contact between a customer and your business is on the phone. It is estimated that 70% of business callers experience some type of hold time and that time spent on hold can be the first impression of your company. This can influence whether your caller chooses to do business with you.
If you need any help with your business phone system, reach out to a trusted IT support or phone system provider. About Courtney Casey
The idea of creating a custom on-hold message may sound daunting, but advancements in technology have made it a lot easier in the last few years.
On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!
We know your brand is the headliner, not the opening act! That’s why we offer a deep playlist of fully licensed, 100% commercial-free music, customized scheduling options, and our easy to install media player that connects to your existing stereo system receiver/amplifier and plays over your speakers.
This may sound odd, but the audio track needs a bit of grit or background music, or it should clearly sound like an automated recording, so the caller knows that it’s a recording.
Allows others to hear your audio while on the phone on some Samsung and new Sony Ericsson phones. Besides that, its a music player that goes full screen on landscape mode and has a funny sound board. I made a toggle button that hangs so you can use it for hold music during a …
Knowing which headset will work with which telephone system can be a minefield but these people are always keen to advise.
Music On Hold has decades of experience in the voiceover industry offering professional recordings nationwide with a quick turn around including phone greetings, commercials, overhead music, and voice narration.
“Did you know?...as well as providing top quality on hold messages, Media Music Now has a library of around 4000 hand-selected quality tracks of royalty free music; can provide custom written music from a choice of composers; offers professional voice-overs and a whole range of audio editing services including podcast and audio book production”