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Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.

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Music – during voice over messages, the music will be slightly raised in volume. It is important to select a piece of music that compliments your brand.
Website: https://www.onsip.com/voip-resources/voip-fundamentals/the-complete-guide-to-the-best-hold-music-for-your-business .

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Sample 3 – “Thanks for holding. Did you know that JK Mortgage has special programs designed to help people who don’t qualify for a standard loan? We can customize a loan specifically to meet your needs. Ask one of our certified agents for information. Someone will be with you shortly.”
Our team will make on hold messages for your business that will direct callers to what they need, and work as a sales representative. Inform your callers of your business hours, address, website URL, and more. By answering their basic questions through an on hold service, you can free up your staff for more detailed calls.

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There are many common myths and misunderstandings about music licensing. We’ve compiled a list to help you make the right decision about legally licensed music – click here to read more.
The Grace Digital Message and Music on Hold Media MP3 player is an on-hold music and media player designed for use with almost any business telephone setup including PBX, IBX, or Key Phone systems. Keep your customers, clients, or coworkers occupied and …

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Yes. Depending upon your phone system and its capabilities, the majority of our clients have the ability to play specific messages at specific locations.

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24% said that on hold messaging had been directly responsible for sales (54% were unsure as they do not track this kind of information)

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    “As part of your on hold package, we can offer you a discounted backup price when ordered at the same time. Once you are connected, please ask your adviser for full details.”

    Using concise and simple words in your scripting helps ensure callers can comprehend what is being said. Although a complete on-hold message can be quite lengthy, it should include concise and to the point single messages. Aim to get each message across in around 35 to 40 words. Remember, what may read great in written word doesn't necessary sound great said out aloud.
    3. Don’t repeat the same message over and over again, create a sequence that provides relevant messages during the duration of the hold.

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    Even if you have a VoIP telephone system, your call will eventually go across the PSTN (like the traditional landline calls), where network operators are able to do whatever they like. Plus VoIP and mobile operators use high-compression codecs that degrade the overall quality of the sound. A good codec can take a 9600bps audio stream (toll quality ISDN voice) and take it down to the required bandwidth by a factor of 10 or more.

    Had dealings with Gordon today, brilliant service thank you very much. Great team at Birmingham Telecom. Always helpful.
    Being stuck on hold is a frustration most people can relate to. Annoying beeps, irritating dial tones and vague queue times result in an unpleasant experience most of us would go lengths to avoid. Fortunately, it doesn’t have to be that way, with Custom Messaging On Hold.

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    Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again

    Website: https://blog.accentonit.com/how-to-professional-on-hold-recording-business-phone-system
    My company is based in Stockport. The team at Birmingham Telecommunications remotely accessed my disabled telephone system. Shaun and Lee efficiently and quickly fixed the problem, enabling us to function again.Their efforts deserve high praise. I would not hesitate to recommend this company.

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    Take your pick from these options and also remember that when you incorporate IVR and on hold music with an effective contact centre management system – you create a more efficient framework of ticket resolution.

    Creating a Safe, Positive Patient Experience in Any Healthcare SettingJanuary 22, 2021 COPYRIGHT © 2021 - MUZICRAFT SOUND ENGINEERING | WEBSITE FUELED BY HOME HISTORY A|V INTEGRATION WHO WE SERVE NEWS AND EVENTS CONTACT TECHNICAL SUPPORT Clubs and Hotels Telephone On Hold Sample
    Only bring attention to a hold when: But no matter what, refuse your urge to use distastefully curt phrases like “please hold” and “one moment.”. You should always use custom on hold messages, not trite and irritating ones. Before putting a customer on hold, make sure you have a proper hold procedure in place.

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Website: https://www.spectrio.com/on-hold-messaging/how-to-craft-the-perfect-on-hold-message/#:~:text=How to Craft the Perfect On-Hold Message 1,5 Thank Your Customers for Their Time.

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One of the best features of call monitoring is the ability to listen to and participate in live phone calls.

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Our team seamlessly blends creative writing, voice, and musical genre to create customized recordings designed to inform, educate, and motivate your important captive on hold listeners.

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