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Website: https://www.onhold.com/blog/onholdcom-music-on-hold-messaging-for-esi-50-phone-systems

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Finally, take into account the reduction in quality that goes hand in hand with hold music. The audio quality is—at best—24 times worse than that from a CD. Yes, we just said CD. The public telephone network wasn’t built with HD music in mind. Thankfully for OnSIP customers, we provide HD radio for VoIP music on hold. That said, your company might have top of the line audio quality, but if clients call in from an old landline or cell, they might hear some distortion.
Ultimately, your choice of hold music isn’t going to make customers happy if they’re being kept waiting for more than a few minutes, or endlessly passed from one team to another. There are plenty of technologies available to make the inbound call experience faster and more enjoyable although these will vary between different call centre solutions. If you’re not sure what tools you have available to optimise your inbound experience, your call centre software or systems provider will be happy to help. .

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The Grace Digital Message and Music on Hold Media MP3 player is an on-hold music and media player designed for use with almost any business telephone setup including PBX, IBX, or Key Phone systems. Keep your customers, clients, or coworkers occupied and …
Have you really taken the time to think about what your customers are listening to On Hold, and how it’ll affect your business? Messages On Hold will help you Sound Better and Sell More.

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On Hold Message - What's Yours Saying: http://www.thephonevoice.com to get your recorded phone messages!
On-hold messages let your customers know you haven't forgotten about them, and they are also a great advertising tool. While your customers are on hold you can tell them why your company is the best, or tell them about new product offerings. You pay only once for production, then the air time is free!

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Order just the Custom GreetingOrder the On Hold Machine with a Free Custom GreetingCustom Voice prompts for your business

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“ADM helped us to create and regularly update our on hold message so callers receive timely, valuable and entertaining information about practice. More than one caller has complimented us on the great first impression is helps us make."

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    The included USB drive is preloaded with 6 hours of royalty-free music recorded specifically for music on hold with standard pleasant "thank you for holding" messages inserted every minute.

    2. OMG. 3. Mood Media. 4. On Hold Messaging Direct. 5. The Original On Hold. Many cloud phone systems provide the option to record your …
    The standard format we provide audio files is .wav (mono 44.1kHz 16-bit). However, we can provide other format specifications if required e.g. alaw, ulaw, mp3. The audio files are delivered to you via download.

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    The information to include on your on-hold message varies depending what services you provide. A good starting point is to record the information you think a customer would need to know about your business, such as: Hours of Operation Location Services Provided Products in Stock Current promotions and offers

    “Thank you for calling Media Music Now, one of our advisers will be with you shortly”
    Whether you have a group of 2 players or 2,000, our elegant user interface makes it simple and easy to manage productions & scheduling on groups of devices that you define.

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    IntelliTouch - On-Hold Plus OHP-9000 IP Dual Zone Network Audio Player – Message On-Hold and Licensed Business Background Music Powered by Cloudstream

    Hold messages scripts are very powerful for you to keep your callers interested and reduce the tendency of drop calls. Here are some additional samples of hold messages scripts you can use for your business:
    On-hold marketing / on-hold messages provide an amazing opportunity to add real and lasting value to your business.

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    source: What is a free app to install on android phones to play music for caller to hear while waiting for call to be answered?

    Onhold Studio were brilliant with our requirements. They were really quick and efficient—quotation was done in less than one hour while the media files were sent to us in less than 48 hours! The end product was absolutely great, very impressed. We will use them again. They were a pleasure to do business with. [email protected] request a quick quote Home Company About Careers What We Offer Radio Ad Production Jingle Production Voice Overs On Hold Messages Video Production Green Screen Room Rental Sound Recording Studio Rental Web Production SEO Social Media Management Blog Authors Contact Home Company About Careers What We Offer Radio Ad Production Jingle Production Voice Overs On Hold Messages Video Production Green Screen Room Rental Sound Recording Studio Rental Web Production SEO Social Media Management Blog Authors Contact
    No one calls customer support to chit chat. They call because they have a problem and are likely irritated enough to get on the phone and ask about it. Odds are they’re not alone, so there’s a bit of a wait before your team can answer. If you were answering support calls, what would you want your frustrated customer listening to in the moments before you pick up?

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Ultimately, your choice of hold music isn’t going to make customers happy if they’re being kept waiting for more than a few minutes, or endlessly passed from one team to another. There are plenty of technologies available to make the inbound call experience faster and more enjoyable although these will vary between different call centre solutions. If you’re not sure what tools you have available to optimise your inbound experience, your call centre software or systems provider will be happy to help.

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“As part of your on hold package, we can offer you a discounted backup price when ordered at the same time. Once you are connected, please ask your adviser for full details.”

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The team at Messages on Hold were professional prompt and so helpful through the whole process. They were there making every step as easy as possible. The recordings are of such high quality, we are excited to enhance our audio productions. I highly recommend Messages on Hold for any business. 8 months ago

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Everyday, around the clock, anytime your callers are placed on hold, PawsTime plays fun, educational information and relevant treatment recommendations custom written for your practice.

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