Every client is assigned a personal Script Consultant and a Client Relations representative.
When used in your On Hold Marketing, humor can improve how customers perceive your company and their wait on hold. It also lowers your callers’ defenses, leaving them more receptive to your marketing messages.
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Website: https://www.amazon.com/iHold-4-Line-cordless-telephones-adapter/dp/B011JVTOW8
Sample 2 — "Thank you for holding. Your call is very important to us. The answer to all your technical service needs is PQR Incorporated. PQR has set the standard for excellence in the Tri-State area and over 1,000 companies—large and small—have come to rely on PQR for their technical service needs. Thanks for holding."
-88% of callers preferred on-hold messages to other hold options, and 16 – 20% made a purchase based on an on-hold offer.
"This whole 'Humor On Hold™' thing is pretty freaking stellar." - Rachel McGrath / On Hold Messaging Association's MARCE Awards Judge
When Big Surf Waterpark wanted to enhance their Caller Experience, while making sure it stayed true to their brand, they asked Prosound to create the bridge between the real world, and the phone world. We were able to give voice to their shark mascot, Gil the Shark, in this fun and engaging On-Hold message. This particular message uses a variety of voices to keep the message fresh and interesting. Brian Holsopple stars as the voice of Gil the Shark!
Voicemail Greetings – outgoing message recordings for after-hours voicemail box and when a call can’t be taken.
Immediately and instantly introduces your business and represents it in a positive, and professional manner. Learn More
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Aren’t these on hold messages a lot better than being left in silence or just listening to the radio? Rather than being frustrated about waiting you’re being told exactly what you need to know. This saves both the caller and the business time all while increasing the likelihood of a successful deal.
Our on hold services focus on making sure you make the most out of every marketing dollar.
For those of you who are familiar with the veritable purgatory that is being “on hold,” I don’t have to tell you that you have just been thrust into a parallel universe where time slows down, and both your patience and sanity cannot survive.
A very good experience in buying wireless headsets. Several supplier were not helpful and I was looking for someone that knows their stuff before we buy the products. I have come across these guys and especially Scott has been very helpful and has run through the set up process step by step with me and also agreed that he would take the product back if I test it and it does not work with my RingCentral Cisco 8861 phones.Really cant praise enough the service from this company. They would be my first point of contact in future for any headset requirements.
If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.
We generally recommend that clients invest in a system capable of delivering a custom messaging on hold feature. Callers and clients appreciate the improved service levels and the additional free advertising can help turn your phone system into another revenue stream for your business.
If you use social media to promote your business or have a newsletter, make sure your Client Relations representative and Script Consultant are on the distribution lists, so they can be sure to include any relevant content.