If you need help Changing Company Greeting 1 or 2 on your Norstar Phone System, fill the form above.
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No one wants to sit and listen to someone talking drone and monotone on a voicemail greeting. Remember to keep it upbeat and avoid sounding like a robot!
1. After Business Hours IVR Script. Create a separate, after-business-hours IVR menu. Some of your customers may be unaware of your business hours. A pre-recorded IVR prompt should be there to answer customers even when the staff is not available.
Education Details: Away / Busy Voicemail Greeting Examples. If you are busy, away, or understaffed and cannot answer the customer calls immediately, then you can use these greetings as an example. “Hi, you have reached [business name], we are unable to take your call right now but we would love to call you back ASAP.
For each of the greetings you want to be recorded, write your script. You can write different scripts for the main greeting and for the different extensions i.e. the voicemail greeting, the transfer message and the name. You can save the script and add it to the order after completing each script. Once you have completed all your scripts, you can check out to complete your order and at this stage, you will be charged for your order.
A quick inspection of your business’s goals and products/services can help you guess caller intent. Just ask yourself: What is my target market, and what would customers in that market call about?
Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
-This is you-know who. We are you-know-where. Leave your you-know-what you-know-when.
21. Hello, this is [your name]. I’m not much of a phone person, so don’t bother leaving a message. Send me an email at [email address] and I’ll get back to you within 24 hours.
Many times, as an owner of a business, you may not really like the sound of your own voice on the voicemail greeting and you may not really be sure about what you should say. You can decide to use the voice of anyone on your staff to record the voicemail greeting; however, this may not be as effective as hiring a voice-over professional to do the recording.
Voicemail is turned on as soon as your BasicTalk service is activated, even if your BasicTalk Box™ is not set up. You can turn Voicemail on and off from your Online Account and also set the number of seconds that an incoming call rings before Voicemail picks up. You can listen to your Voicemail messages from any phone or play the messages from your Online Account.
22. "Hi, you've reached [your name, the office of X company]. We're closed until [date]. Please leave your name and phone number and someone will return your call ASAP. Have a great [New Year's, Fourth of July, etc.]."
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
Hi, thank you for calling me. I apologize for not answering the phone at the moment. Please leave your name, number and message, and I will call …
A lot of small businesses set up a 13, 1300 or 1800 number to appear more professional, but that’s only the first step. Using a business phone service gives you a range of advantages over your standard landline, including the ability to: Set your business hours and record different voice greetings to align with a particular time of day or year. Set up an automated response, add department extensions to route the calls, and more. Have multiple users on the phone number via call overflow regardless of their location. For ideas on what to include in your voicemail greeting, see our blog on examples of professional voicemail greetings.
These were just some ideas for voicemail greeting. You can definitely include your own creativity to them and make them your personal answering machine greeting. The choices are endless when you start thinking of how to add some oomph to your machine. VoIP Resources Small Business Tips Business Communications Business Voicemail Greetings: 5 Examples for any Job or Industry