Are your voicemail greetings long and labored? Do they accurately address callers’ needs or just ramble in hopes of hitting the right point? Do they follow the same principles you’d use when writing effective emails?
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If you want to leave your name and just a message, press star, press 6, ask for extension 4443, then leave your name and message. If you want to leave your number and the time you called, please press star twice, spin in a circle, press 1 twice, …
12.) Welcome to JohnDoe. You can reach us Monday to Friday from 8am to 12.30pm and 1pm to 4.30 pm. We can not take your call personally at the moment. Please leave a message with your name and phone number and we will call you back as soon as possible. In urgent cases you can reach us on the number 0821 91039- 1211. Many thanks.
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
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It's easy to get carried away in a voicemail and include more detail than is necessary. We've all been in that situation where the automated or pre-recorded voice on the end of the line goes on and on with more information than you can take in.
Find out WHY a professional voicemail greeting is so important: Why You Must Have a Professional Voicemail Greeting. Hello, thanks for calling (name), I’m unable to answer your call at the moment. Please leave a message and I’ll return your call as soon as possible. Thank you.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
4. "Hello, you've reached [your name and title]. I'm currently out on parental leave until [date]. In the meantime, please direct all phone calls to [alternate contact name] at [phone number] and emails to [email address].
The general greeting is used on a daily basis for everyday missed calls while the phone is unattended. This greeting is generally played for people calling from outside of the company. “You have reached (company), where (slogan).
3. Provide other ways to contact you or get information. Are there other ways your caller can get information about your business or contact you? Consider including your website or an email in your after-hours greeting.
Website: https://www.freshworks.com/assets/resources/freshcaller/ebooks/BusinessVoicemailGreetings_Freshcaller.pdf
7. Website Suggestion. Sometimes people call for things that your website can answer. Direct them to your website with a greeting like: “Hello and thank you for calling (Business Entity).
You don’t want to answer calls 24/7 (unless you’re serving clients globally and there’s an expectation of 24/7 support). If you’re unavailable during specific hours of the day, use the voicemail examples below for after-hours business calls.
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Whoopee, a call. I wonder who this could be? No…wait…don’t tell me…Oh yeah. Sorry, you bore me.