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Share with your caller when they can expect a callback. If you return calls within 24 hours, let them know. Give them an estimate of when they can expect your call.
8.) Welcome to the Service Department of the John Doe. Unfortunately, all lines are busy at the moment. Please leave a message after the tone with your name and phone number. We will call you back as soon as possible. We wish you a nice day.
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While covering all of the relevant information, aim to keep your voicemail to about 20 seconds. You definitely should not ever record a business voicemail longer than 30 seconds, and anything less than 10 seconds will typically mean that you are either speaking too quickly or aren’t providing all of the required information.
Your greeting should let the caller know who they have reached, what is the persons status ( out of the office, in the office but in meetings etc), when the caller can expect to receive a call back and instructions on what to do if the call is urgent. About Us Forms Tutorials and Reference GuidesSample Voicemail Greetings Changing Unity Voicemail Greeting Settings Telephone Products Ordering Information - Cabling Requests Data and Voice Construction and Design Guidelines Telecommunications Services: Questions & Answers WebEx - Online Collaboration for Faculty & Staff Related Websites Contact ACC Media Relations Annual Security Report Board of Trustees CIP Emergency Institutional Résumé Office of the Chancellor Public Information Act Student Success Rates CARES Act Reports Title IX Report an Incident Report a Problem With This Page Accreditation Mission, Vision & Values ACC Bookstore Catalog Course Schedule FERPA Gainful Employment Mental Health Resources Property Taxes - Notice to Taxpayers Syllabus & Curriculum Vitae Request Transcripts Home About ACC Academic & Career Programs Admissions Paying for College Student Support Campuses Austin Community College District
2. Company Wide Voicemail Greeting. You want to be a little more formal when you're recording a business voicemail greeting for your company. State your business name, your hours of operation, the manner in which you'll reach out to the caller, and a place where he or she can obtain more information about your business.
The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
“This is Denise Smith, head of Sales. My hours are Monday to Friday, 9 to 7. For new purchases, leave your phone number and order details. I will call you back with a quote.”
2. Small Business Voicemail Greeting Examples 4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible.
Hi, you’ve reached the home of [name]. If you are calling to collect a student loan, gambling debt, or other obligation, please press 1 and hang up now. If you are selling any product or service, or requesting charitable donations, please press 2 and hang up now. Otherwise, press 3 and leave your message now. Pressing 3 is optional.
I am not in the office today; I may not be in tomorrow. I may be in to work sooner, if you gave me your car to borrow.
"Thank you for calling [your business name]. Due to concerns for public health related to the COVID-19 Coronavirus, we have staff members working remotely and on shortened hours. We appreciate your patience as we reply to callers as efficiently as we can. Please note that our temporary office hours are [opening time to closing time]. Appointments scheduled through [end date] have been disrupted.
“You have reached (name of the business). All our customer support executives are busy serving other customers. We will return your call within 1 business hour. Please leave your name, contact number and your message and we will call you back as soon our customer support executive is free. Thanks for calling and hope you have a great day.”
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Always keep in mind the people who will be listening to your professional voicemail greetings. What type of tone and information resonates with them?