21. “Happy holidays. Thanks for calling OpenPhone. Our hours are a little different during the holiday season. Please listen carefully to the following changes. Customer Support is available December 23, 27, and 30th as well as January 2nd, 3rd from 11 AM – 5 PM EST. On December 24th, 31st, and the holiday weekends from the 21st to the 5th we are open from 12 PM – 3 PM EST. We are closed on December 25th, 26th as well as January 1st. In the case of an emergency, please leave a message and we’ll get back to you as soon as possible. You can also reach out via email to [email protected]. Thanks for using OpenPhone and enjoy your holiday season!” Since our holiday hours are shorter, it’s a little harder to get in contact with us immediately. That means we need to be as detailed as possible for our callers’ convenience. Yet, we still kept it brief and friendly.
This voicemail greeting will be played for both external calls (originating from outside your company) and internal calls (people call from another extension within your company). If you expect to receive most of your calls from clients and partners, it is best to have someone to handle urgent calls by setting up the general voicemail greeting accordingly.

If you’ve already created a custom voicemail on your iPhone, you can tap Play to see how your voicemail sounds. If you’re interested in creating a new message, tap the Custom button. From here, you can start recording your message by tapping Record and tapping Stop whenever you’re finished. Once you’re finished recording, tap on Play to make sure the message comes across as you’d like and hit Save (in the upper right) to save it as your voicemail.
A separate greeting can be created for after hours, and typically includes additional options for customers, or at minimum, informs them that your office is closed. In these greetings, it’s beneficial to inform your caller of your regular business hours, as well as provide them with a link for technical support, or additional contact method (if applicable).