To increase the chances veterinary clients will take your calls or listen to any voice mail messages you do leave, consider these strategies:
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
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1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
You can’t just make any voicemail message and think that it’s going to be the right fit, your voicemail messages need to have the following tips below so that it can function as a lead capture when you’re not present.
6.) Herzliche Willkommen bei der Mustermann GmbH, aufgrund von Wartungsarbeiten können wir Ihren Anruf leider im Moment nicht persönlich entgegennehmen.Sie können uns aber gerne eine Email an [email protected] schreiben, diese wird durch unser Service-Personal schnellst möglich beantwortet.bitte entschuldigen Sie die vorübergehende Einschränkung! Vielen Dank für Ihr Verständnis
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Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
If they don’t leave a message, you’ll never know who called. Some people may assume they should just call back later. But if you prefer to get back to them at your leisure, encourage them to leave a message.
Education Details: General voicemail greeting: used as the default voicemail greeting if no other greeting type is set. Internal voicemail greeting: used to greet people who call your department from within your own company (i.e. from another extension).Generally, this is only applicable to very large companies. External voicemail greeting: played for people who call from outside …
And by all means, if you’re at an industry-related event, announce it on your message. Some callers could leave a message in hopes of connecting with you there.
If they are calling without an expectation that you always pick up (such as if you are a business coach or a one-man shop) then thanking them for calling might make the most sense.
You have reached (Name). I�m unavailable to answer your call at the present time please leave a detailed message at the beep. I will get the information you require and call you back. Thank you for calling. You have reached the office of (Name) I am in meetings today, (DATE), and will not be able to get back to you until after (TIME). Leave a message at the beep and I will attend to it as soon as I return. If you require assistance in the meantime please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you. This is (NAME). For the week of (DATE) I will not be available on Monday morning or Thursday afternoon, but should be in my office the remainder of the week. Leave a message at the beep and I will attend to it as soon as I return. If you require assistance during my absence please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you. You have reached the office of (NAME) I am not in today but will be back in the office on (DAY OF THE WEEK) the (DATE). Leave a message at the beep and I will attend to it as soon as I return. If you need assistance before then please contact (NAME) by dialing (EXTENSION NUMBER) now. Thank you.
33. Hello, you’ve reached [X company]. We’re currently closed to celebrate [X holiday], but we’ll be back on [X date]. Please leave your name, number, and a brief message so our team can get back to you when we return.
[If no input, proceed to greeting in English. If other option is selected, proceed to said language greeting]
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