Learn how to set up a name recording, default voicemail greetings, and temporary greetings (for holidays and vacations) for your OnSIP voicemail box.
[If no input, proceed to greeting in English. If other option is selected, proceed to said language greeting]
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You should also aim to refresh your voicemail greeting in English every year. It’s likely that your pronunciation skills will improve and change over time – especially if you are taking online training like ours! So it is a good idea to refresh your English voicemail greeting regularly. When it’s time to refresh it and it’s time to record a voicemail greeting, revise our video. Each time you watch it, you’ll pick up more tips and improve your pronunciation skills.
For example, if you are no longer accepting a particular insurance plan, the end of your voicemail greeting is a great place to convey that information. For example, here is mine: “Hello, you’ve reached the confidential voicemail of Dr. Barb LoFrisco, CounselorBarb, a licensed mental health counselor, licensed marriage and family therapist
You can’t always get to the phone when clients, partners, investors, or colleagues call you. When this happens, a professional voicemail greeting helps you make a positive impression and tells them what to do next. There are a variety of ways to convey your message. If you’re not sure what type of message to record for your own voicemail box, here’s a definitive guide to get you started.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.
If you’re not going to apologize or sound regretful about it, chances are you will lose on potential prospects. Mean it to your prospects how you are really sorry you can’t assist them at the moment.
Think about what you want to say and then write it down. Make edits and adjustments until it’s where you want it.
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You should acknowledge that right off the bat by apologizing that they couldn't reach you directly.
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The biggest barrier is actually getting them to leave the voicemail in the first place. Don’t get in your own way by recording a long, drawn-out voicemail greeting that might do more to convince them to hang up than actually leave a message.
44. Hello, you’ve reached [X department] at [X company]. Our team is currently out of the office, but we’ll be happy to assist you when we return. Leave a quick message that includes a callback number and a team member will reach out within one business day.
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As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely.
10. Max Wait Time Reached Message. What the caller hears when they have been waiting in the queue for the maximum amount of time. Sample Scripts: “You have exceeded the waiting limit for this queue.