Reassuring the caller that they contacted the correct number or reached the person they intended helps reduce the number of hang-ups and wasted messages you’ll receive. Here are a few notes on how to leave the best greeting possible, along with some voicemail message examples you can use in your own company!
You’ve reached the voicemail box for our customer support team. If you’d like to return to the main menu, press 9. Otherwise, please leave your name, account number, and brief description of your problem, and a customer service agent will return your call within one business day.
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4. Customer Service Sub Menu Auto Attendant Script. You are likely to receive huge volumes of queries directed to your support team. Perhaps, segmenting your customer service queries will narrow down options and make query resolution faster.
For information about how to update your outgoing message, forward your desk phone to a cell phone, and check voicemails remotely, reference this Knowledge Base article from the EOU IT Department: https://kb.eou.edu/topic/phone
Thank you for your message. I am away from the office leading a workshop Dec. 1–4. I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent messages as high importance). However, if you need immediate assistance, please contact Johnny Woo at [email protected] or 465-555-1098.
Here are several tips to consider when setting up a professional voicemail greeting:
Hello. You have reached Amita Kashyap, Probationary Officer at OBC. I’m sorry I can’t answer your call right now. Please leave me a message and I’ll return your call within 24 hours. Thank you. Have a great day.
Thanks for calling Dial-A-Shrink. I can’t come to the phone right now, so after the tone, please leave your name and number, then talk briefly about your childhood and tell me what comes to mind when you hear the following words: orange… mother… unicorn… penis. I’ll get back to you with my diagnosis as soon as possible.
Then rehearse it a few times. Experiment by accentuating different words. But be careful not to make it sound too scripted.
50. Hi, this is the customer service center at [X company]. We’re sorry to have missed your call. Leave your name and number and the next available representative will call you back to assist you. Things to Include in a Voicemail Message Get the Caller to Leave Their Name and Phone Number
Once you can accept that, getting a professional voicemail greeting or Auto Attendant menu recorded will be a lot easier. To help you get the right tone and tenor of what you’re trying to communicate over you business voicemail, we’ve put together this handy list of resources for you. Putting the “Pro” into Professional Voicemail Greetings
Voicemail messages are important, they solve the basic issue of not missing out on any leads.
6 Do’s and Don’t’s of writing Voicemail Recording Scripts Follows the do’s and don’t of leaving the correct voicemail for your clients. Write a new voicemail greeting for office following these 6 principles. A lawyer’s office needs to maintain professionalism at all times in order to record the perfect voicemail greeting. Let’s look at an voicemail greetings example.
7.) Willkommen bei Mustermann DE, Ihrem Spezialisten für Musterartikel. Möchten Sie eine Bestellung tätigen? Verwenden Sie bitte die Bestellabwicklung in unserem Online Shop www.mustermann.de Wir freuen uns auf Ihre Bestellung. Für alle anderen Fragen erreichen Sie unseren Service per Email [email protected] Gerne beantworten wir Ihre Anfrage rasch. Besten Dank für Ihren Anruf.
Thank you for your message. I am away from the office leading a workshop Dec. 1–4. I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent messages as high importance). However, if you need immediate assistance, please contact Johnny Woo at [email protected] or 465-555-1098.
Keep it short and sweet so that the caller can quickly leave their message and move on with their day.
5. "Hello, [Person's name] is chasing new adventures and is no longer with [Company name]. Please forward all future requests to [New or interim person's name] at [phone number]. Thank you!"