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02Hello, you’ve reached [your name] of [your company/business]. I’m sorry that I’m not available to answer your call now. Please leave your details and a brief message at the tone and I’ll make sure your message reaches the right person. This is the perfect voicemail for a department’s secretary or operatory to let those calling know that their message will be delivered when you get back.
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2.) Bem-vindo a John Doe. Infelizmente você está nos ligando fora do horário comercial. Você pode nos contatar de segunda a sexta-feira das 8:00 às 18:00 e sábado das 9:00 às 16:00 horas. Por favor deixe uma mensagem ou nos envie um e-mail para: [email protected]. Entraremos em contato o mais rápido possível - Obrigado.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
– Thank you for calling (name of the company). If you know the extension number of the person you are trying to reach, you may dial it now. Press 1 for sales. Press 2 for customer service. Press 3 for the billing department. Press 8 to access our fax on-demand system. Press 9 for a company directory, or press 0 for the operator.
4. Waiting Message. What callers hear when they enter the waiting queue. Sample Scripts: “All of our agents are currently busy. Please hold and we will answer your call as soon as possible.”
“Hello. This is (your name). I am either busy on another call or away from my desk. Please leave your name and contact number and I will get back to you at the earliest. Thank you.”
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This is exactly why you need to create such a voicemail that lets your prospects analyze it and give their details for you to reach out to them.
The phrase ‘Your call is important to us’ is very overused and can sometimes come off as insincere. Instead your professional voicemail greeting should say something like ‘We appreciate your call and look forward to speaking with you soon.’
If you need more information about our professional voicemail greetings, contact us now and let’s get things started.
Record a customized greeting to be played when people are sent to your voicemail, or use a standard greeting.
So follow the above tips to be sure that your business voicemail greeting is saying what you want it to say and in a way that will appeal to your customers.
With Business 1300, you can record a professional phone message to ensure a seamless calling experience every time. Choose from one of our male or female professional vocalists and select a tone that suits your industry or brand.
We expect to reopen on Friday at 8:30 AM. If you would like to leave a voicemail, please press 1 or send us an email at [email protected] After-hours greetings can improve your customer service. There is no one, perfect after-hours voicemail greeting template for every business. It all depends on your company.
1.) Benvenuti alla John Doe. Siamo spiacenti, ma nessuno è in ufficio al momento oppure state chiamando fuori dall’orario di lavoro. Si prega di lasciare un messaggio o di inviare una e-mail a: [email protected]. Grazie per aver chiamato.
3. Product Inquiry Sub Menu IVR Script. Your customers may want to know more about your product or have some queries about it. A multi-level IVR menu for product-related queries is helpful here.