When your small business is closed, ensure that your callers know that! If appropriate, you might want to reiterate your business hours to manage callback expectations.
Here are 5 sample business voicemail greeting scripts that will leave a positive and personable impression on your callers.
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Education Details: comprehensive approach – each with specific examples. Descriptions and sample scripts for each example are provided below. You can Ctrl-Click on the table headings to go straight to the examples for each prompt type. 1. GREETING AND CALL DISTRIBUTION 2. SCHEDULING Generic Physician Services Urgent Care Driving Directions and Service Hours
38. Thanks for calling [company name]. We’re unable to take your call right now, but leave your details and we’ll call you right back.
Leave a message so we can keep you socked up! 3. Have Some Fun. Oftentimes, your voicemail greeting is the first impression a caller gets of your personality, your brand, and your business. And as the old adage reminds us, first impressions are everything. Just because it’s your business voicemail, doesn’t mean you have to sound like a robot.
2. Interactive Voice Response (IVR) Greeting. The greeting callers hear when they enter your IVR. Sample Scripts: “For English press 1. Para Español presione el número 2.”
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you.
Hi, you’ve reached (your name) office. Either I’m away from the desk or on another line. Please leave me a brief message with your name and contact number so I can call you back. If this is an emergency, call me on (your cell phone number).
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4. Include Other Contact Methods. If there are other ways to get in touch with your business, or receive information about your products, you may want to include them in the after hours greeting.
9. Verizon Visual Voicemail. This application has a minimalistic design and strictly defined functionality. When using Verizon Visual Voicemail, you get only voice mail and nothing extra.
Whatever the case, say so in your greeting. And then be sure to follow through on the promised time. You definitely don’t want to leave your caller hanging.
The voicemail greeting is an important element of your business’ phone system because it is often the first impression of your business that customers will have. Creating a really good voicemail greeting is a unique opportunity that you can use to impress customers by putting your best face on, while increasing the chances that you’ll retain their business in those times …
Now, we’ve covered the topic a bit at length in the past, with sure-fire ways to engage callers with your business voicemail greeting. Still a solid basis for constructing your new voicemail greeting, we’ll cover a quick recap of the most important aspects of a voicemail greeting for those that are unfamiliar.
16. Howdy, you’ve reached [X Business Name]. Our typical trade hours are [State opening hours]. To verify that you just to prevail in any individual directly, please name [contact’s name] at [cell phone number]. If no longer, toddle away your title and receive in contact with data and a manual will receive aid to you after we re-inaugurate.
Do you have a landline at work? Make sure that all your phones, personal and business, have good clear, professional English voicemail greetings.
7. Thank you for calling [business name]. Our attendants are currently busy or out of the office, but we don’t want you to waste your time on hold. If you would like to leave us your name and contact telephone number, an attendant will return your call within three business hours. If you prefer to wait in a queue, please hold the line.