This article is about the second main type of greeting – the voicemail greeting. All businesses should have professional voicemail greetings at the company level (i.e. your general business number), department level (e.g. customer service), and employee level, where applicable. It’s important that each of these voicemail greetings align with the brand and personality of your company to ensure that every caller has a consistent experience. Let’s dive in!
Here are some main benefits of hiring a trained voice-over professional to record your voicemail greeting:
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Your greeting is very important as it can be the first contact people have with you or your company. Voice mail is only impersonal if you make it that way. One way to help increase the effectiveness of voice mail is to change your greeting at least weekly if not daily.
Telling a quick joke or including a little more information can keep you safely within the 20-second timeframe while letting the caller understand a little more about you.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency.
By default beginning April 2017, voicemail transcription is available for all Phone System in Microsoft 365 users. When you receive a voicemail, the message will be transcribed in the body of the voicemail email you receive in your mailbox. If you do not want to have transcription for your messages, ask your admin to disable it for you.
We could be in, we could be out. You could leave us a message and later find out.
Hello, you have reached X (service provider). Unfortunately, all our agents are engaged in talking to other customers. You can stay online or to resolve something urgent, try our live chat service. You also have the option of leaving your name, ID and number and our agents will revert to you at the earliest.
Here’s another funny one for those times you really want to lighten the business mood:
7 hours agoSmall Business Voicemail Greeting Examples. 4. Hi, this is [your name]. I’m unable to take your call right now but leave your name and number, and I’ll get back to you as soon as possible. 5. Hi, this is [your name]. I can’t get to the phone right now, but please leave a message with your name and number, and I’ll get back to you as
Education Details: Here we’ll go through a few, so you can start personalizing your own voicemail greeting for YOUR business! 1. Fiverr. https://www.fiverr.com. Fiverr is unique as it is strictly a company that revolves around voicemail greetings and nothing else. Starting at $5 (as their name suggests, for a fiver, though many prices are admittedly higher than
Find out more about how you’ll improve with our full tailored online English Pronunciation & Fluency Courses.
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The Best Professional Voicemail GreetingsCheck out our tips on making sure your voicemail is ready for your next missed call!
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
It can help to rough out a script to start each message that includes your name and the name of the practice, so that it’s clear right away who called. If you need a reply urgently, say that right away, too, since the person may not listen to the whole message.
“Is it displacing phone calls? Not to any significant degree. I was just in a practice yesterday that has 30 incoming phone lines and cannot keep up with the call volume with four receptionists on at all times.”