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Voicemail messages are important, they solve the basic issue of not missing out on any leads.
Because for many callers, this will be the first point of contact for your business, it’s important to set it up correctly — but how?
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Pro Tip: Smile while you’re recording your greeting and your voice will sound pleasant.
1. Straight to the Point. Straight-to-the-point greetings for business work well. Try: “Thank you for calling (Business Entity). I’m unable to answer the phone right now so please leave a message.”
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Your phone system greeting is the first thing callers hear. Set the right tone from the very start with professional greetings.
For those with voicemail greetings that get changed about as often as a new president is elected, know that this is doing a serious disservice to the caller-recipient relationship. It signals to callers that the business is anything but an authority, most likely not very detail oriented, and has questionable overall credibility and competency. Those aren’t traits that any business wants to associate itself.
Therefore you can cater a business-wide voicemail greeting to that audience. Something like this could work well:
Constantly receive in options the contributors who will be listening to your skilled voicemail greetings. What form of tone and data resonates with them?
Good day, you have reached the office of [Name]. I’m away for the weekend. If you require my immediate assistance, please call 555-555-2345. Otherwise, if this is a casual call, please leave your name, number and a brief message, and I’ll get back to you on Monday.
45. Hi, this is [X department] at [X company]. We’re not able to take your call right now, but if you leave a quick message after the tone, our next available representative will call you back shortly.
Many callers will be respectful of your wishes and follow your directives. This is extremely vital for reducing your voicemail volume.
Hello, you have reached the law offices of X. Unfortunately, I am attending to another client right now, but I will return your call as soon as I can. Please leave me your name, reason for calling, and your number so I can connect you with the right department. This is far more professional than the other examples given in this guide. Lawyers should always be formal, smooth, and confident. Nobody is calling to make friends. They’re calling to get the job done. That’s why your message should be all business.
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