A good cell phone voice mail greeting is clear, courteous and to the point. Enunciate, don't mumble, to make it as easy as possible for those with poor hearing or bad connections to be able to hear your greeting. Be polite, and save swearing for the conversation, if applicable.
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5. IVR Script for Queue Callback. Customers are likely to call you during peak busy hours. Let your customers know that they can opt for a callback from an agent as soon as they are available.
"Thank you for calling [your business name]. Due to concerns for public health related to the COVID-19 Coronavirus, we have staff members working remotely and on shortened hours. We appreciate your patience as we reply to callers as efficiently as we can. Please note that our temporary office hours are [opening time to closing time]. Appointments scheduled through [end date] have been disrupted.
Departments and teams are typically organized by function – customer service, tech support, sales, billing questions, etc. When a team is busy handling other calls, encourage your callers to leave a message and reassure them that you will get back to them within a reasonable time frame. It’s important that you actually follow through to avoid upsetting your callers.
Hello… pause. Hello… long pause. Who is this? long pause again Is anyone on the line?…long pause and beep sound.
4. HulloMail. HulloMail offers advanced voicemail services with its simple and easy to use mobile app. With this app’s premium features, you can handle your voicemails smoothly and efficiently.
For example, a voice mail message appointment reminder call might say the following: “Ms. Smith, Fluffy’s next veterinary appointment at [name of practice] is on Monday the 12th at 1:00. Please respond to the email we are sending you now to confirm the appointment.”
3. Thank you for calling GetVoIP, we are currently away due to the holiday, and our office will be closed from Monday the 12th, until Friday the 16th. We apologize for any inconvenience and look forward to serving you once we return. Please feel free to visit our website, GetVoIP.com, to learn more about how we can help.
Creating a voicemail greeting might not be fun, but with the scripts I’ve shared, you should have an easier time. No need to practice time and time again — simply plug in your name, company title, and other details, then read it out loud to your phone’s voicemail greeting recorder. With a professional greeting, you’ll continue nurturing prospects even if you don’t pick up the phone.
Typically, faced with the challenges of managing a business, business owners often fail to pay attention to the importance of a voicemail greeting. The voicemail greeting should set the tone and the usability of the recorded greeting should be able to convert the customer instead of deterring them. So, it is extremely important that you have a voicemail greeting that is enticing and is attractive enough that encourages your callers and potential customers to leave a message.
6. Auto Attendant Script for Voicemail Box. For customers calling you during busy hours, post-business hours, or during holidays, you may offer the option to drop voicemails.
“Hi. Thanks for calling (name of your business). All our sales reps are busy with other customers and will return your call as soon as possible. If you want to check the status of your order or for pricing information, you can visit our website at (website address) or leave your name and contact number after the tone. To return to the main menu, please press (number to the main menu). Thanks for your patience.”
3. AT&T Voicemail Viewer. In case you still have a landline phone with voice mail function, AT&T Voicemail Viewer will help you even remotely track calls and messages.
8. Informative. Companies that offer services often get calls about something specific. For this, add the information to your voicemail. For example, your greeting might say
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Our TIPP: Our prompts configurator helps you find the right voice and also helps you with text suggestions, selection of music and speakers demos. With just a few clicks, you can compile your selection or desired prompt(s) and send it to us.